Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 4715 Jonesboro Rd in Union City, GA. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Numerous reviews highlighted poor customer service, including rude staff, lack of accountability, and unhelpful management.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and failure to follow special requests.
Food Quality
Several reviews mentioned unsatisfactory food quality, including overcooked, undercooked, or poorly prepared items.
Long Wait Times
Customers frequently complained about long wait times for both in-store orders and deliveries, often exceeding expected timeframes.
Cleanliness and Safety
Concerns were raised about the cleanliness of the establishment and reports of unprofessional behavior among staff.
KF
King Fowler
Feb 24, 2026
1.0
a recent experience at your establishment. What I witnessed was unacceptable and raises serious health and safety issues.
Employees were outside smoking cigarettes and then returning inside to handle food without properly washing their hands. This is a major violation of basic food safety standards and puts customers at risk.
As a paying customer, I expect cleanliness, professionalism, and adherence to health regulations. Situations like this not only damage trust but also reflect poorly on your brand as a whole.
I strongly urge management to address this issue immediately by enforcing proper hygiene practices, retraining staff, and ensuring that all employees follow health code regulations at all times.
If this matter is not taken seriously, I will have no choice but to escalate my concerns to the local health department and appropriate authorities.
I hope this issue is resolved quickly so that customers can feel safe and confident when choosing your establishment.
DL
Dominique Lee
Jan 17, 2026
2.0
Two stars because there is no prices to see for the pizza!! There's a menu with the pizzas but no prices!!! Have menus with prices can really help
JJ
Jasmine Johnson
Jan 8, 2026
1.0
I just called up there and ask bout my order because it says it was dropped off but nobody got money from me and nothing is outside and I called and I dude answered and I told them I have not got my order and he said it would be on its way but did not ask me anything about my order did not ask my name or nothing just said it would be on the way but it’s pasted the time it was supposed to be here
TH
T. Harris
Dec 17, 2025
1.0
Let’s be clear: this wasn’t a bad day. This was a masterclass in how not to run a restaurant.
The drive-thru might as well be a prop. I pull up and I’m told they’re “short-staffed,” so I can either order online or come inside. Translation: We don’t feel like doing our jobs, so you’ll need to adjust. Fine. Red flag number one.
I go inside and place my order, and I am extremely deliberate—because I already know how this usually goes—that I do not eat pork. I ask for a Supreme with only the pork removed, leaving beef and vegetables. I say it slowly. I say it clearly. I say it politely. Multiple times.
Twenty minutes later, what they hand me looks like a Totino’s pizza that’s been reheated for punishment. The cheese layer is so thin you can literally see the crust underneath like it’s wearing transparent makeup. The toppings were insulting—so few green peppers I could count them on one hand. And there was no meat whatsoever, meaning the beef somehow vanished along with the pepperoni.
Dry. Pale. Joyless. This pizza had given up on life and honestly looked like it had been sitting out since the lunch rush—or yesterday.
When I point out there’s no meat, I’m told, “You said take the meat off.”
No. I said take the pork off. Pepperoni is pork. Beef is beef. This is not advanced culinary theory. This is basic comprehension.
At that point, I’m done. I ask for a refund because there is no scenario where I’m eating this. Instead of going to the register, the employee disappears into the back… and I can physically see them making another pizza.
Because apparently, when someone says “refund,” this location hears “double down.”
I stop her again and ask where my refund is. She tells me they’re making me another pizza. I tell her—again—that I do not want another pizza. If it’s going to look anything like the first dry, barely-topped, freezer-aisle failure, I am absolutely not interested. Just give me my money back.
They continue making the pizza anyway.
Only after the manager finally comes out do I get the refund. By that point, I don’t want notes, apologies, explanations, or a remake. I don’t trust the food, I don’t trust the process, and I definitely don’t trust the communication. From the very beginning, the attitude was loud and clear: I don’t want to be here, and you’re inconveniencing me by ordering food.
And let me be perfectly clear—I am not starving. I’m not missing any meals. I can very easily walk away from a below-average, low-effort, dry personal pan pizza that someone is oddly determined to force on me like it’s charity.
Horrible customer service.
Embarrassing food quality.
Zero listening skills.
Zero accountability.
If this is the standard at this location, do yourself a favor and keep driving. This place is not worth your money, your time, or your appetite.
If this location were my first experience with Pizza Hut, I’d assume the brand had completely given up.
JR
Jana Realbuto
Dec 4, 2025
5.0
Excellent service by two kind ladies that went above & beyond. Thank you for brightening my day. 💗🙏✨
Pizza Hut is located at 4715 Jonesboro Rd, Union City, GA 30291, USA.
What are the delivery hours for Pizza Hut at 4715 Jonesboro Rd?
Delivery is available Monday to Thursday and Sunday from 10:00 AM to midnight, and on Friday and Saturday from 10:00 AM to 1:00 AM.
Can I dine in at this Pizza Hut location, and what are the dine-in hours?
Yes, dine-in is available. Hours are Monday, Tuesday, Thursday, and Sunday from 10:30 AM to 11:30 PM; Wednesday from 11:30 AM to 11:30 PM; and Friday and Saturday from 10:30 AM to 12:30 AM.
Does Pizza Hut offer takeout and delivery services?
Yes, Pizza Hut offers in-store pickup, delivery, and no-contact delivery services.
How can I order pizza or view the menu from this Pizza Hut location online?
You can order and view the menu online at https://www.pizzahut.com/ or via the Pizza Hut mobile app.
What types of food does this Pizza Hut serve?
This Pizza Hut serves pizza classics like Meat Lovers® and Original Stuffed Crust®, as well as signature wings, pastas, and desserts.
Are there any nearby places where I can find other dining options?
Nearby dining options include Wingstreet, KFC, Taco Bell, I-Land Garden Grill (Jamaican/Caribbean), and Cajun Cooks.
What nearby banks can customers visit before or after dining at Pizza Hut?
Customers can visit nearby banks such as Wells Fargo Bank, PNC Bank, and Bank of America ATM close to the Pizza Hut location.
Are there nearby places to shop or relax near this Pizza Hut?
Nearby places include HIBBETT (shoe and sporting goods store), Shoe Dept., VIP Studio Salon Suites for beauty services, and Jonesboro Rd Union City - GameStop for entertainment and gaming.
What are some convenient nearby services for customers visiting Pizza Hut at 4715 Jonesboro Rd?
Nearby services include key and locksmith services at L O C K Smith, propane exchange at Blue Rhino, Walgreens pharmacy, and several ATMs like PNC ATM and Wells Fargo ATM.
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