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Pizza Hut

2.9
(1081 reviews)

Business Details

4715 Jonesboro Rd, Union City, GA
30291, United States
(770) 969-0612

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 4715 Jonesboro Rd in Union City, GA. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Cash onlyNot available

Location

Pizza Hut
4715 Jonesboro Rd, Union City, GA
30291, United States

Hours

Reviews

2.9
1,081 reviews
5 stars
320
4 stars
147
3 stars
128
2 stars
92
1 star
394

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, lack of accountability, and unhelpful management.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and failure to follow special requests.

Food Quality

Several reviews mentioned unsatisfactory food quality, including overcooked, undercooked, or poorly prepared items.

Long Wait Times

Customers frequently complained about long wait times for both in-store orders and deliveries, often exceeding expected timeframes.

Cleanliness and Safety

Concerns were raised about the cleanliness of the establishment and reports of unprofessional behavior among staff.
  • KF
    King Fowler
    Feb 24, 2026
    1.0
    a recent experience at your establishment. What I witnessed was unacceptable and raises serious health and safety issues. Employees were outside smoking cigarettes and then returning inside to handle food without properly washing their hands. This is a major violation of basic food safety standards and puts customers at risk. As a paying customer, I expect cleanliness, professionalism, and adherence to health regulations. Situations like this not only damage trust but also reflect poorly on your brand as a whole. I strongly urge management to address this issue immediately by enforcing proper hygiene practices, retraining staff, and ensuring that all employees follow health code regulations at all times. If this matter is not taken seriously, I will have no choice but to escalate my concerns to the local health department and appropriate authorities. I hope this issue is resolved quickly so that customers can feel safe and confident when choosing your establishment.
  • DL
    Dominique Lee
    Jan 17, 2026
    2.0
    Two stars because there is no prices to see for the pizza!! There's a menu with the pizzas but no prices!!! Have menus with prices can really help
  • JJ
    Jasmine Johnson
    Jan 8, 2026
    1.0
    I just called up there and ask bout my order because it says it was dropped off but nobody got money from me and nothing is outside and I called and I dude answered and I told them I have not got my order and he said it would be on its way but did not ask me anything about my order did not ask my name or nothing just said it would be on the way but it’s pasted the time it was supposed to be here
  • TH
    T. Harris
    Dec 17, 2025
    1.0
    Let’s be clear: this wasn’t a bad day. This was a masterclass in how not to run a restaurant. The drive-thru might as well be a prop. I pull up and I’m told they’re “short-staffed,” so I can either order online or come inside. Translation: We don’t feel like doing our jobs, so you’ll need to adjust. Fine. Red flag number one. I go inside and place my order, and I am extremely deliberate—because I already know how this usually goes—that I do not eat pork. I ask for a Supreme with only the pork removed, leaving beef and vegetables. I say it slowly. I say it clearly. I say it politely. Multiple times. Twenty minutes later, what they hand me looks like a Totino’s pizza that’s been reheated for punishment. The cheese layer is so thin you can literally see the crust underneath like it’s wearing transparent makeup. The toppings were insulting—so few green peppers I could count them on one hand. And there was no meat whatsoever, meaning the beef somehow vanished along with the pepperoni. Dry. Pale. Joyless. This pizza had given up on life and honestly looked like it had been sitting out since the lunch rush—or yesterday. When I point out there’s no meat, I’m told, “You said take the meat off.” No. I said take the pork off. Pepperoni is pork. Beef is beef. This is not advanced culinary theory. This is basic comprehension. At that point, I’m done. I ask for a refund because there is no scenario where I’m eating this. Instead of going to the register, the employee disappears into the back… and I can physically see them making another pizza. Because apparently, when someone says “refund,” this location hears “double down.” I stop her again and ask where my refund is. She tells me they’re making me another pizza. I tell her—again—that I do not want another pizza. If it’s going to look anything like the first dry, barely-topped, freezer-aisle failure, I am absolutely not interested. Just give me my money back. They continue making the pizza anyway. Only after the manager finally comes out do I get the refund. By that point, I don’t want notes, apologies, explanations, or a remake. I don’t trust the food, I don’t trust the process, and I definitely don’t trust the communication. From the very beginning, the attitude was loud and clear: I don’t want to be here, and you’re inconveniencing me by ordering food. And let me be perfectly clear—I am not starving. I’m not missing any meals. I can very easily walk away from a below-average, low-effort, dry personal pan pizza that someone is oddly determined to force on me like it’s charity. Horrible customer service. Embarrassing food quality. Zero listening skills. Zero accountability. If this is the standard at this location, do yourself a favor and keep driving. This place is not worth your money, your time, or your appetite. If this location were my first experience with Pizza Hut, I’d assume the brand had completely given up.
  • JR
    Jana Realbuto
    Dec 4, 2025
    5.0
    Excellent service by two kind ladies that went above & beyond. Thank you for brightening my day. 💗🙏✨

Frequently Asked Questions About Pizza Hut

Where is this Pizza Hut location located?

Pizza Hut is located at 4715 Jonesboro Rd, Union City, GA 30291, USA.

What are the delivery hours for Pizza Hut at 4715 Jonesboro Rd?

Delivery is available Monday to Thursday and Sunday from 10:00 AM to midnight, and on Friday and Saturday from 10:00 AM to 1:00 AM.

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