Papa Johns Pizza

3.0
407 reviews

About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Union City, GA, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Union City pizza for any occasion. Call us for pizza delivery in Union City or stop by 4548 Jonesboro Road for carryout to order the best pizza in Union City, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
4548 Jonesboro Road, Union City, GA
30291, United States

Hours

Reviews

3.0
407 reviews
5 stars
129
4 stars
57
3 stars
43
2 stars
25
1 star
153

What are people saying?

AI-generated from recent customer reviews

Customer Service

There are frequent complaints about rude staff and poor customer service, with many customers feeling ignored or mistreated.

Food Quality

Customers reported inconsistent food quality, with issues such as burnt pizzas, undercooked items, and incorrect orders being common.

Delivery Issues

Numerous reviews highlight problems with delivery, including late arrivals, missing items, and incorrect orders.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and efficiency, as well as enjoying the food when it was prepared correctly.
  • DB
    Diane Brown
    6 days ago
    5.0
    The atmosphere awesome and it's always clean and the food is excellent cause at first it was sooooooooooo nasty but when Shaquille O'Neal changed some stuff it got better I don't know what he did but it's wonderful and it worth and it reasonable 😁😊 . Thank you 👍😊👍😊👍😊😊😁😊😊😊😁😊😊😊
  • NB
    Nadia Britton
    Jan 1, 2026
    1.0
    If you ever go to this papa John’s and you see this guy, run! He was very rude and agitated towards the customers, very aggressive and inappropriate! He definitely made my experience so unpleasant. I asked for his name so that i could make a complaint, he refused. He’s not wearing a name tag so i couldn’t give it. Also refused to give me a number to make a complaint. He called me names and made a sexual gesture towards me. I will never EVER return her.
  • BB
    Bria
    Dec 28, 2025
    1.0
    I WILL NEVER GO BACK AND I NEED TO SPEAK WITH CORPORATE! I ordered a pizza and wings online for pick up . Everything was to be cooked well done. When I arrived no one acknowledged my presence or greeted me and there were 4 people on staff. As I was looking around wondering if I was invisible I saw a staff member making pizza with her BARE HANDS ! She actually grabbed a handful of pineapples, sprinkled them across the pizza & dug her had into another container of toppings! The ‘cashier’ then walked up, asked my name and grabbed my items from a shelf .. not a hot box, not from under a heating lamp, just a shelf. I asked him if he would tell the young lady to wear gloves when handling food and he told me they have a no glove policy or bare hand policy or something & that the other staff member I saw only had gloves on because she had a cut. When I arrived home 5 mins later my pizza was cold & burnt, my wings were cold & soggy and I’m mad I’m reading the rest of these reviews now instead of before I spent my money.
  • LS
    Lina S
    Dec 20, 2025
    2.0
    I'm both a customer and a dasher at this location. Sometimes I get good customer service as a customer, but I recently got horrible customer service as a dasher. After waiting about 20 minutes for an order, after i asked about the man in the front never responded as if i wasn't there or like i never said anything. It really sucks to be treated like not a person 😞
  • SF
    Steve Foster
    Dec 14, 2025
    1.0
    This was a horrible experience. Ordered for two large events across the span of two days and they were late both days by more than 30 minutes. We spent over $2k for food for these events. I called the manager each day before to make sure it was on-time. I even gave them a 15 minute window. The second order I had to send someone to pick it up 30 minutes after it should have been delivered. Horrible customer service and experience.

Frequently Asked Questions About Papa Johns Pizza

What are the operating hours for Papa Johns Pizza in Union City?

Papa Johns Pizza is open from 10:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 10:00 AM to midnight on Friday and Saturday.

Does Papa Johns Pizza in Union City offer delivery services?

Yes, Papa Johns Pizza offers delivery service with no-contact delivery options available.