McDonald's

3.0
3814 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4605 Jonesboro Rd, Union City, GA
30291, United States

Hours

Reviews

3.0
3,814 reviews
5 stars
1,047
4 stars
613
3 stars
640
2 stars
390
1 star
1,124

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, rude staff, and frequent order mistakes.

Food Quality

Many reviews highlighted issues with food quality, including cold, undercooked, or improperly prepared items.

Cleanliness

Several customers noted unsanitary conditions in the dining area and restrooms.

Customer Experience

While some praised friendly staff and good service, many expressed frustration with management and overall customer service.
  • LL
    La'Keisha
    5 days ago
    1.0
    This the worst McDonald's 😫... we come here once a week before my girls dance class i order on the app 10 mins before we get there and still have to wait 30 mins its crazy. Bunch of teens hanging out walking around. I stood there for 10 mins before anyone even spoke to me. Its wild...
  • DB
    dt boutique
    Dec 26, 2025
    1.0
    I am writing to express my disappointment and frustration with the service I received from the McDonald's location at 4605 Jonesboro Rd, Union City, GA 30291. On Christmas Eve, I placed a mobile order, which included a Quarter Pounder Deluxe that was rare beyond pink. I also ordered a Filet meal, but due to concerns about food safety, I did not eat it. Due to the holiday festivities and other commitments, I was unable to return the food immediately. However, on December 26th, I visited the restaurant and spoke with a manager(dark slinder about 59 510 with dreadlocks), who was dismissive and unprofessional. He refused to assist me, stating that I should have brought the food back, and claimed that there was no corporate number or contact person I could speak with. I WAS TOLD THAT DEMETRIS WAS THE MANAGEMENT TEAM WHOM WAS OUT THE STORE GETTING FILETS FROM ANOTHER LOCATION AND THE OWNERS WERE BASED OUT OF FLORIDA I was disappointed by the lack of customer service and respect shown by the staff. As someone who works in the same industry and frequents this location, I expect a higher level of service. I will be forwarding this complaint to the Health Department and other relevant authorities. I hope that in the future, this establishment will take customer complaints seriously and take steps to improve their service. MY STAR RATINGS ARE "0" I will be posting the actual photos througout social media so the you can verify what was served.
  • DB
    Dexter Brown
    Dec 23, 2025
    1.0
    This was the nastiest one I’ve ever been inside. Every table nasty. The staff and female manager loud and using so much profanity it’s stupid. I will not be back. Service slow as hell
  • TP
    Tijuana Plummer
    Dec 22, 2025
    3.0
    I didn't get my order. I was upset my code# for rewards didn't work. This app sometimes does that...not work.
  • LS
    Lanae S
    Dec 17, 2025
    1.0
    This McDonalds dnt never have shit, especially the cold items ice cream, smoothie, frappes, freezes why do they say they machines are always down.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's Union City location?

McDonald's in Union City is open 24 hours everyday, all week long.

Is the drive-thru at McDonald's Union City open all day?

Yes, the drive-thru is open 24 hours every day from Monday to Sunday.