Customer experiences with service are mixed; while some report friendly and efficient service, others highlight rude staff and poor customer interactions.
Food Quality
Food is generally described as good and fresh, but there are complaints about incorrect orders and inconsistent portion sizes.
Drive Thru Experience
The drive thru is often noted for being quick, but there are also reports of long wait times and order inaccuracies.
Pricing Concerns
Several customers feel that prices are high relative to portion sizes and value received.
Operational Issues
Customers express frustration with inconsistent hours of operation and staff availability.
D4
Driver 4
6 days ago
1.0
8:30PM AND THE KITCHEN CLOSED!!!
DJ
D. Jefferson
6 days ago
1.0
8:50 PM AND THE KITCHEN CLOSED!!!!
DD
Dillis66
Jan 5, 2026
5.0
Too many homeless people and or beggers asking customers to buy them food !
KK
Kayla
Dec 18, 2025
1.0
Just went through the drive thru and ordered a mini strawberry cheesecake blizzard as it is the only item I ever order. The price is $3.99, the lady tells me my total is $5.38 , I said “for a mini?” She says “yes”. MAKE IT MAKE SENSE!!
TR
TopDawg Junk Removal
Nov 28, 2025
5.0
I stopped by Dairy Queen Grill & Chill recently — nothing fancy or over‑the‑top, just a quick stop for a meal and something sweet — and came away mostly satisfied. The place felt familiar and easygoing: clean enough, with enough space whether you choose to eat in or get a to‑go order.
What I liked was how straightforward everything was. Ordering was simple, service was mostly efficient, and I didn’t feel rushed or crowded, even when it seemed a bit busy. Staff were polite, and the overall vibe felt more relaxed than a typical rushed fast‑food joint.
It’s the kind of spot you go to when you want a dependable meal and maybe a treat on the side — nothing indulgent or fancy, but solid if you're after something quick, comforting, and unpretentious. For convenience, value, and ease, Dairy Queen does the job.
If I had one small caveat: since it’s more of a casual, quick‑service place — don’t expect fine dining or anything upscale. It’s not the kind of place for a long sit‑down date or a fancy dinner. But if you just want something easy and familiar, it works.
All in all: Dairy Queen Grill & Chill feels like a reliable option for when you want something simple — a quick meal or snack that’s comfortable, quick, and familiar. I’d go back without hesitation when I’m in the mood for convenience.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill in Union City offer?
They specialize in soft-serve ice cream, signature shakes, classic burgers, and fries.
What are the operating hours of Dairy Queen Grill & Chill in Union City?
They are open Monday to Thursday from 10:00 AM to 9:30 PM, Friday and Saturday from 10:00 AM to 10:00 PM, and Sunday from 11:00 AM to 9:30 PM.
Does Dairy Queen Grill & Chill in Union City have drive-thru and seating available?
Yes, they offer both drive-thru service and on-site seating for customers.
Is Dairy Queen Grill & Chill family-friendly and good for kids?
Yes, the location welcomes families and is good for kids.
How can I get exclusive deals from Dairy Queen Grill & Chill?
You can download the Dairy Queen app for exclusive deals.
Where is Dairy Queen Grill & Chill located in Union City?
It is located at 6627 Roosevelt Hwy, Union City, GA 30291-1640, USA.
Can you share the contact phone number for Dairy Queen Grill & Chill in Union City?
Yes, you can reach them at +1 770-964-3725.
Are there any nearby gas stations if I need fuel before or after visiting Dairy Queen Grill & Chill?
Yes, Exxon, Texaco, and BP gas stations are nearby for convenient refueling.
What nearby automotive services are available around Dairy Queen Grill & Chill in Union City?
Nearby options include AutoZone for parts, RJM Emissions for inspections and oil changes, and several used car dealers like Professional Auto Sales and Speed Auto Sales.
Are there any nearby places for entertainment or relaxation close to Dairy Queen Grill & Chill?
Yes, Hwy 92 Roosevelt Hwy park offers attractions and activities, and Smokeandmirrorshookah lounge is nearby for a casual bar experience.