Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,840 reviews
5 stars
618
4 stars
347
3 stars
263
2 stars
148
1 star
464
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Customers frequently reported issues with food quality, including cold, burnt, or improperly prepared items.
Cleanliness
Several reviews mentioned unsanitary conditions in the dining area and restrooms, raising concerns about overall cleanliness.
Staff Behavior
Many customers expressed dissatisfaction with staff behavior, citing rudeness and unprofessionalism from both crew members and management.
- ELelilorenzo lorenzoJan 5, 20261.0Placed Order at a kiosk, waited forever because nobody could handle my question why my food was taking too long. Then gave me not want i ordered . Threw away my food and left
- ABAudrey ButtsDec 14, 20251.0Just ordered a #2 but got something else with bacon on it The coffee is WEAK as hell.
- TDTaj DialloDec 8, 20251.0I’m genuinely tired of repeatedly documenting the ongoing lack of professionalism and basic respect shown by staff at several McDonald’s locations. Sadly, today’s experience was just another reminder of the issue. A young woman abruptly opened the window and immediately yelled, “What’s the name?” I said “Hello,” but she yelled the question again. When I replied “Luis,” she told me the order had already been picked up and then slammed the window in my face. At that moment, I was simply sitting in an empty drive-thru on the phone with Uber Support, working to cancel an order that had already been retrieved so the system could process it correctly. There were no other customers, and at no point did anyone ask me to move or indicate that I was causing any obstruction or issue. Because the cancellation still needed to be handled, I remained on the phone with support. Instead of behaving professionally, the staff member escalated the situation dramatically—going as far as calling the police on me for sitting in an empty drive-thru while doing my job. I never raised my voice, never engaged with her after she slammed the window, and the only action I took was a quick photo for documentation to attach to this review. Her behavior was rude, unnecessary, and completely unwarranted. The hostility, the lack of communication skills, and the decision to involve law enforcement over absolutely nothing reflect extremely poor training and concerning judgment. Very disappointing and deeply troubling experience.
- BWBrett WalkerDec 7, 20255.0PHENOMENALLY slow today
- CHcara hrdlickaNov 30, 20251.0Ignore delivery people and make them wait while they serve the drive thru. Waited over 25 min for them to make this persons order and they DIDNT WVENT START. So insane. I felt like I was going crazy. TRAIN UR STAFF
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 1949 Mountain Industrial Boulevard, Tucker, GA?
McDonald's is open daily from 5:00 AM to 1:00 AM.
What are the delivery hours for this McDonald's location?
Delivery is available from 5:00 AM to 12:00 AM every day, with extended delivery until 1:00 AM on Fridays and Saturdays.
Does McDonald's offer drive-thru service and what are its hours?
Yes, the drive-thru is open daily from 5:00 AM to 1:00 AM.
What payment methods does McDonald's accept?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Can I order delivery or takeout from McDonald's using a mobile app?
Yes, you can order via the McDonald's App available on the Apple App Store and Google Play Store, or through their delivery website.
What services are available at this McDonald's location?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and free WiFi.
What nearby locations can I visit before or after dining at McDonald's at this location?
You can visit Stone Mountain State Park for outdoor activities or shop at Sherwin-Williams and Sam's Club nearby.
Are there convenient facilities such as gas stations or ATMs near McDonald's?
Yes, QuikTrip gas station and Wells Fargo ATM are conveniently located nearby for your fuel and banking needs.
Is there a place nearby for automotive repair or tire services if needed?
Yes, Mavis Tires & Brakes, NTB - National Tire & Battery, and Sherman’s Auto Repairs are close by for automotive services.
Where can I find information about McDonald's menu and rewards at this location?
You can view the full menu online at McDonald's official menu page and learn about MyMcDonald's Rewards on their website to earn points for free food.