Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported rude and unprofessional staff, with many experiences of poor customer service and long wait times.
Food Quality
Numerous reviews highlighted issues with food quality, including burnt, cold, or improperly prepared items.
Cleanliness
The dining area and restrooms were often described as dirty and poorly maintained, raising concerns about overall hygiene.
Management Issues
Several reviews pointed to poor management practices, including disorganization and lack of accountability among staff.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendly service and noted instances of good food quality.
TO
TruJeepers OffRoad
4 days ago
1.0
There them argues a lot. I ordered on the kiosk at 7:25 and did not get my food until 7:39 and took us 5 extra mins to add a drink to our order I do not walk out until 7:39
NB
N B
Nov 16, 2025
3.0
The manager was extremely unprofessional. I asked to reprint a blank receipt, and she responded with unnecessary questions, interrupted my answers, and repeatedly waved her hand in my face. She acted irritated and dismissive the entire time. The rest of the staff were polite, but they didn’t know how to reprint the receipt and had to call her—unfortunately making the experience one of the strangest I've ever encountered.
MR
Matthew Ross
Nov 14, 2025
1.0
Got my order completely wrong in the morning but night crew seems to have it together
BB
BeWorld BeWorld
Nov 4, 2025
1.0
On God this location be on some BS. Workers arguing! Food slow! I hope Ai and robots come take them jobs so I dont need to have no stress to pickup breakfast sandwich.
KK
Karen
Oct 26, 2025
1.0
This store is awful …they never have this or that, the drunk station doesn’t work , food is cold and old the staff is rude .How do you only have coffee and orange juice to drink . This is absolutely unacceptable . I don’t know who the owner is but they really need to come to this store and redo it . This is unacceptable for fast food to be this way but the owner or actual store manager need to be fired and someone who cares about making money clean this disaster of a restaurant.