Wendy's

4.1
857 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
13419 Highway 27, Trion, GA
30753, United States

Hours

Reviews

4.1
857 reviews
5 stars
412
4 stars
256
3 stars
94
2 stars
31
1 star
64

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some items being stale, cold, or poorly prepared.

Customer Service

Mixed reviews on customer service; some praised friendly staff while others reported rude or unhelpful interactions.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer frustration.

Cleanliness

Some customers noted cleanliness issues in the restaurant, while others found it well-kept.

Speed of Service

Service speed varied significantly, with some customers experiencing long wait times, especially during peak hours.
  • LA
    Levi's big adventure
    Nov 17, 2025
    5.0
    Good food, good workers, drive through was fast, 5 stars
  • AR
    Anwar Raajpoot
    Oct 27, 2025
    5.0
    All well
  • RW
    Renee Whitefield
    Oct 12, 2025
    1.0
    I ordered a Jr bacon cheeseburger and the bread was stale and the burger was very dry. My 12 yr old son ordered the bacon double stack he was given a double cheeseburger with no bacon. He went in and told them it was supposed to have bacon on it. The manager walked up and asked him what the problem was and he told him. The manager got an attitude and walked to the back and put bacon in a container and slammed it on the counter. The burger should have been remade the correct way and he shouldn't have acted like it was my son's fault. We had also asked for ketchup and the lady in the drive thru said it was in the bag but it wasn't. When we asked for it after taking the food back in, we were told we had to get it out of the pump in the lobby. This Wendy's used to be our favorite but it has why down hill. We will not be going back.
  • JD
    james durkan
    Jul 27, 2025
    5.0
    The food window guy said He loved my truck.He also thanked Me for my service ? Any way the price was right.The drive in order taker tried like he two sticks to make a drink order into a meal order,nope!
  • RR
    RedWhiteAndBlue4evr1
    Jun 9, 2025
    1.0
    Woman at drive through window couldn't do basic math or see the difference between .5 cents and .10 cents. My order total was $14.10 so I gave her a $20 plus a dime. She inputed the wrong amount in her register then gave me a handful of change.

Frequently Asked Questions About Wendy's

Is Summerville Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.