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McDonald's

3.4
(1681 reviews)

Business Details

1257 Big A Road, Toccoa, GA
30577, United States
(706) 886-6111
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1257 Big A Road, Toccoa, GA
30577, United States

Hours

Reviews

3.4
1,681 reviews
5 stars
541
4 stars
330
3 stars
321
2 stars
162
1 star
327

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, poor service, and rude staff interactions, particularly in the drive-thru.

Order Accuracy

Many reviews highlighted consistent problems with incorrect orders and missing items, leading to customer frustration.

Food Quality

There were numerous complaints about food being cold, old, or poorly prepared, with some customers expressing concerns about hygiene.

Management Concerns

Several reviews criticized management for inadequate training and poor handling of customer complaints.

Mixed Experiences

While some customers praised the food and service, many others expressed disappointment, indicating a lack of consistency in performance.
  • JA
    Justin Andrews
    Feb 19, 2026
    1.0
    I showed up at 5AM to pick up breakfast as they were opening. I pull up to the drive thru for them to tell me “sorry our system hasn’t pulled up yet it’ll be another 10-15 minutes.” I go and I park and come back 10 minutes later and they tell me it’ll be ANOTHER 10-15 minutes! I’m literally sitting here in the drive thru typing this.
  • DR
    Damien Ritchie
    Feb 18, 2026
    1.0
    Absolutely terrible. Been in food industry for years so I dont like to complain but WOW. Sat and waited forever before even being greeted then get to window and they still didn't know my order so I tell em again at first window then pull up to second window they hand me a bag with only nuggets no fries so I wait very patiently finally come back ask what's wrong I said I didnt get my fries so she goes and grabs me fries that felt like they were from yesterday they was so cold. After waiting as long as I did I was assuming hot fries I was wrong. And the manager has zero personality. Absolutely terrible.
  • RW
    Rebecca Wilds
    Feb 10, 2026
    2.0
    Worst McDonalds everrrrr! I doordash here multiple times a week and order for myself sometimes. This is the slowest store I’ve ever been to. It shouldn’t take 20 minutes to get a burger and some fries. Just spent 15 minutes waiting for a drink and an apple pie. Please prioritize all of the orders, not just drive thru. I see 20 people in the back but no one comes to the counter. The gentleman before me waited for 45 demanded and a refund instead of waiting an ADDITIONAL 45 minutes. Do better!
  • JA
    Jamie Amerson
    Feb 8, 2026
    2.0
    I waited 30 minutes on my food I was asked to pull to number 3 spot and the wait begins. The only reason the service is like that bc the young lady Sara came out 2 times to apologize bc it was taken to long half of my FOOD WAS COLD ...
  • CN
    Chris Van Ness
    Feb 4, 2026
    1.0
    Horrible worst mcdonald's in the east coast! Horrible food always cold! Asked for a sauce didn't get it and was asked to pay for another! Can't stand this mcdonald's ruins it for all other mcdonald's!!!

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 1257 Big A Road, Toccoa, GA?

McDonald's is open daily from 5:00 AM to 1:00 AM, with extended hours until 2:00 AM on Fridays and Saturdays.

When is the drive-through at McDonald's open?

The drive-through operates daily from 5:00 AM to 1:00 AM, extending to 2:00 AM on Fridays and Saturdays.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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