McDonald's

3.4
1666 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1257 Big A Road, Toccoa, GA
30577, United States

Hours

Reviews

3.4
1,666 reviews
5 stars
538
4 stars
330
3 stars
320
2 stars
160
1 star
318

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders and missing items, leading to frustration and disappointment.

Customer Service

Many reviews highlighted poor customer service, including rude staff and lack of accountability from management.

Food Quality

Several customers complained about food being cold, old, or poorly prepared, with some mentioning health concerns.

Cleanliness

The restaurant was frequently described as unclean, with dirty tables and bathrooms noted by multiple reviewers.

Wait Times

Customers consistently mentioned long wait times in both the drive-thru and for curbside pickup, contributing to a negative experience.
  • RD
    Ronald Daldine
    6 days ago
    5.0
    Bathrooms were clean and the food was hot and fresh. The manager Kardashia is very helpful and courteous. Two thumbs up. They have improved alot lately. Way better then they used to be
  • JM
    Jan Meacham
    Nov 16, 2025
    3.0
    I ordered a sausage, egg, and cheese biscuit, and had no cheese included. I like to get what I pay for. Please step up on making orders correct. Thanks.
  • HW
    Henry Walters
    Nov 8, 2025
    1.0
    Worst McDonald's. Everytime my wife orders from the toccoa store there is always something missing or just not made right. Watch employee keep going out not helping anyone and when they hand out food it was like it was a problem to bother them.
  • JC
    James Carpenter
    Oct 28, 2025
    1.0
    Yall suck at this location! Constantly getting Togo orders messed up. This store needs employees and management that actually cares about the guest, dining experience and most of all menu! Id be ashamed if any one employee of mine showed this little admiration for their work, let alone the whole staff. Does this location not use expeditors? You need to have members checking food quality and correctness for each order to ensure you satisfied the guest/customer.... im just beyond disappointed about my overall experience today. I do have pictures of the sandwich that we got. But i dont yet know how to upload the image. But we ordered the golden mccrispy and the sandwich just had chicken on it with the tiniest squirrel of sauce.....
  • HD
    Helen DOWNING
    Oct 21, 2025
    1.0
    I went through the drive thru yesterday and of course my order was missing sausage on the sausage egg and cheese McMuffin. I took pictures because I am busy at work and did not have time to call them. I tried talking to a manager this morning and showed her the pictures and she said she can’t do anything to make it right. Management sucks!!!!!!!!! Food doesn’t come out right!!!!!!!!! Beware!!!!! I use to get breakfast every morning but now I will going to chick fil an instead. They will not be getting anymore money from me. Helen

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 1257 Big A Road, Toccoa, GA?

McDonald's is open daily from 5:00 AM to 1:00 AM, with extended hours until 2:00 AM on Fridays and Saturdays.

When is the drive-through at McDonald's open?

The drive-through operates daily from 5:00 AM to 1:00 AM, extending to 2:00 AM on Fridays and Saturdays.