Wendy's

3.3
1163 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Thomson, GA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Thomson, GA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1954 Washington Rd, Thomson, GA
30824, United States

Hours

Reviews

3.3
1,163 reviews
5 stars
367
4 stars
246
3 stars
171
2 stars
90
1 star
289

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers consistently reported extremely slow service, with many waiting over 20-30 minutes for their orders, often with no communication from staff.

Food Quality

Numerous reviews mentioned receiving cold, stale, or improperly prepared food, including raw chicken and incorrect orders.

Customer Service

Many customers experienced rude or unhelpful staff, with complaints about management and employee attitudes contributing to a negative dining experience.

Cleanliness

Several reviews highlighted unsanitary conditions in the restaurant, including dirty bathrooms and lack of proper food handling practices.
  • JM
    Joseph Myers
    Jan 2, 2026
    3.0
    Things to work on: 1. Baconator bacon was hard and very dry. And cold. 2. Ran out of diet coke mid stream. 3 Lady came to exchange the cash drawer and spent 5 plus minutes making the new drawer. Held up ordering. 4. Cashier washed hands which is good but walked to the other side to dry hands. Not anything to dry hands on nearby. 5 the men's bathroom has the toilet paper installed in the way of someone using the commode. Needs updating 6. Recommend a corporate training for cooks, food prep, and organization.
  • FF
    Fg74hb
    Dec 19, 2025
    1.0
    Everything about this Wendy's seems unappealing. There was no cars in the drive thru, not 1. That alone should've warned me. I ordered the Asiago Chicken combo, when I took a bite of it, it tasted like it wasn't cooked all the way which would explain why they had my order ready way to fast. I spit up the food. Let's just say one if the worse Wendy's yet
  • SM
    sharonda moore
    Dec 15, 2025
    1.0
    ABSOLUTE WORST CUSTOMER SERVICE. We waited 30 minutes to get our food. The lady at the window was rude!
  • LW
    Lisa Williams
    Dec 15, 2025
    1.0
    They gave me the wrong order. I drove home before I realized it. I drove back to the restaurant and the manager named Pam yelled at me saying I ordered wrong. She slammed the burger down and continued accusing me that I was wrong. I was afraid to eat the hamburger after all of that. PAM NEEDS To BE FIRED!!!!¡! I PLAN TO CONTACT HER BOSS!!!
  • AH
    Arnesha Hawkins
    Dec 14, 2025
    2.0
    Was told to come inside because drive through was rebooting. Waited 30+ minutes for 2 hamburgers. There was no one in drive through when we got there. There wouldn't have been a reason for us to wait so long. We don't even live in the area so unsure if this is normal. No apology for the wait nothing. Also no hair nets and no gloves. Rude and unorganized stay away.

Frequently Asked Questions About Wendy's

Is Thomson Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for drive-through at Wendy's in Thomson, GA?

The drive-through at Wendy's in Thomson is open daily from 8:00 AM to 2:00 AM.