At Wendy’s in Thomson, GA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Thomson, GA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Customers consistently reported extremely slow service, with many waiting over 20-30 minutes for their orders, often with no communication from staff.
Food Quality
Numerous reviews mentioned receiving cold, stale, or improperly prepared food, including raw chicken and incorrect orders.
Customer Service
Many customers experienced rude or unhelpful staff, with complaints about management and employee attitudes contributing to a negative dining experience.
Cleanliness
Several reviews highlighted unsanitary conditions in the restaurant, including dirty bathrooms and lack of proper food handling practices.
JM
Joseph Myers
Jan 2, 2026
3.0
Things to work on:
1. Baconator bacon was hard and very dry. And cold.
2. Ran out of diet coke mid stream.
3 Lady came to exchange the cash drawer and spent 5 plus minutes making the new drawer. Held up ordering.
4. Cashier washed hands which is good but walked to the other side to dry hands. Not anything to dry hands on nearby.
5 the men's bathroom has the toilet paper installed in the way of someone using the commode. Needs updating
6. Recommend a corporate training for cooks, food prep, and organization.
FF
Fg74hb
Dec 19, 2025
1.0
Everything about this Wendy's seems unappealing. There was no cars in the drive thru, not 1. That alone should've warned me. I ordered the Asiago Chicken combo, when I took a bite of it, it tasted like it wasn't cooked all the way which would explain why they had my order ready way to fast. I spit up the food. Let's just say one if the worse Wendy's yet
SM
sharonda moore
Dec 15, 2025
1.0
ABSOLUTE WORST CUSTOMER SERVICE. We waited 30 minutes to get our food. The lady at the window was rude!
LW
Lisa Williams
Dec 15, 2025
1.0
They gave me the wrong order. I drove home before I realized it. I drove back to the restaurant and the manager named Pam yelled at me saying I ordered wrong. She slammed the burger down and continued accusing me that I was wrong. I was afraid to eat the hamburger after all of that. PAM NEEDS To BE FIRED!!!!¡! I PLAN TO CONTACT HER BOSS!!!
AH
Arnesha Hawkins
Dec 14, 2025
2.0
Was told to come inside because drive through was rebooting. Waited 30+ minutes for 2 hamburgers. There was no one in drive through when we got there. There wouldn't have been a reason for us to wait so long. We don't even live in the area so unsure if this is normal. No apology for the wait nothing. Also no hair nets and no gloves. Rude and unorganized stay away.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for drive-through at Wendy's in Thomson, GA?
The drive-through at Wendy's in Thomson is open daily from 8:00 AM to 2:00 AM.
Can I order Wendy's food online or via a mobile app?
Yes, you can order Wendy's online through their website or mobile app to access specials and deals.
Does Wendy's in Thomson, GA serve breakfast?
Yes, this location serves breakfast including combos, sandwiches, coffee, and sides.
What payment methods are accepted at Wendy's Thomson location?
Wendy's accepts American Express, Visa, MasterCard, Discover, and cash payments.
Is there a way to provide feedback or contact Wendy's in Thomson?
You can contact Wendy's via phone at (706) 595-5250, through their customer care webpage, live chat, or by completing a customer satisfaction survey online.
Where is Wendy's located in Thomson, GA?
Wendy's is located at 1954 Washington Rd, Thomson, GA 30824.
Are there any other fast food restaurants nearby Wendy's in Thomson?
Yes, nearby fast food restaurants include McDonald's, Burger King, Zaxby's, Krystal, and Waffle House.
How can nearby Interstate 20 help customers visiting Wendy's in Thomson?
Interstate 20 provides convenient travel access for customers coming to Wendy's, making it easy to find and reach the restaurant.
What nearby hotels can customers visit before or after dining at Wendy's?
Nearby accommodations include Quality Inn Thomson, Comfort Inn and Suites, Econo Lodge, Days Inn by Wyndham Thomson, and Rodeway Inn.
Does Wendy's Thomson offer drive-thru, dine-in, and delivery services?
Yes, Wendy's offers drive-thru, dine-in, takeout, and delivery options for customer convenience.