Wendy's

3.3
1155 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Thomson, GA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Thomson, GA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1954 Washington Rd, Thomson, GA
30824, United States

Hours

Reviews

3.3
1,155 reviews
5 stars
365
4 stars
246
3 stars
170
2 stars
88
1 star
286

What are people saying?

AI-generated from recent customer reviews

Service Speed

Numerous customers reported extremely slow service, often waiting over 20 minutes for their orders, even with few cars in line.

Customer Service

Many reviews highlighted rude or unhelpful staff, with some customers feeling ignored or treated poorly.

Food Quality

Several customers complained about receiving cold, stale, or incorrect food orders, with some mentioning issues like hair in their meals.

Cleanliness

Multiple reviews noted unsanitary conditions in the restaurant, including dirty bathrooms and overall lack of cleanliness.

Staffing Issues

Customers suggested that the location is severely understaffed, contributing to long wait times and poor service.
  • EB
    Enae Belton
    Nov 16, 2025
    5.0
    Enjoyed my fresh hot tenders they are so good
  • PO
    Paul Olson
    Nov 9, 2025
    1.0
    Hands down the worst place in Thomson to get food. Absolutely no customer service and the amount of time you have to wait to get a cold burger that wasn't even what you ordered is ridiculous!!!!! Wendys corporation should close that sorry excuse of a restaurant down! Save your money and your time because the only thing your going to get from that place is angry and disappointed!!!!!!
  • HH
    Heidi Hill
    Oct 25, 2025
    1.0
    Waited for 20 minutes in the drive thru. Tried to proactive and order online while waiting, which was usless. Hote more people so that you. An handle 4 cars ins the drive thru. Ridiculous
  • CH
    Chandler Hunter
    Oct 22, 2025
    1.0
    Went 2 mornings and no one came to the speaker. Sat for a while and even pulled up to the window. No one was at the window. Myself and the car behind me drove off. I’m one of their morning “regulars” too 😅
  • AH
    ANGIE HILL
    Oct 14, 2025
    1.0
    Sat in drive thru for 5 minutes only for the female to come over three speaker to tell me she'll b right me then waited 5 more minutes with no one saying anything and only 1 car in front of me... THIS BUSINESS WILL B CLOSED REALLY SOON IF YOU DON'T HIRE PEOPLE WHO REALLY WANNA WORK

Frequently Asked Questions About Wendy's

Is Thomson Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.