Sonic Drive-In

3.7
980 reviews

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Thomson, GA. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 326 E. Hill Street for the ultimate SONIC experience!

Location

Sonic Drive-In
326 E. Hill Street, Thomson, GA
30824, United States

Hours

Reviews

3.7
980 reviews
5 stars
404
4 stars
229
3 stars
168
2 stars
41
1 star
138

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and poor customer service, including rude staff and unacknowledged orders.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold, overcooked, or incorrect items, as well as issues with cleanliness.

Positive Experiences

Despite the negative feedback, some customers praised the fast service and friendly staff at certain times, indicating that experiences can vary.

Management Concerns

Several reviews pointed to a lack of effective management, with calls for better oversight and training for staff to improve service and order accuracy.
  • TB
    Tasha Barnhart
    Sep 30, 2025
    3.0
    Ordered corn dogs and when I got on the road and took a bit the hot dog inside was cold, on all 3 of them.
  • BR
    Brittany Rickerson
    Sep 19, 2025
    1.0
    If I could give one stars I would. I used the app and ordered two medium drinks (happy hour), and a pretzel. Since when did they start charging $1 for the cheese? Who owns this place now? I need them to give me a call now! And instead of refunding me on just $2 for the pretzel, they could ONLY give me a full refund. So that's what happened. But after all of that, you could have just given me that cheese. But instead lost almost $6 for $1. I know it isn't much. But WHERES THE MANAGER???!
  • CP
    Catherine Pou
    Sep 9, 2025
    1.0
    Absolutely unacceptable. Only giving 1 star because it doesnt give an option for no stars. Im a door dasher. Got an order for a smash burger tots and a drink. Checked in and told them I was there. Several minutes go by. No order. Ask a different person. Said oh it'll be out soon. Several more minutes no order. Ask another car hop and they say the same thing. Fast forward almost an hour later still no order. Order had to be canceled and it affected my ratings. Something needs to be done with this location.
  • TT
    Tessie Tutt
    Sep 6, 2025
    1.0
    They are rude , playing inside my food was wrong drink was out when ask for another drink . They start laughing when cooking others food do it right .. will never go back again
  • JH
    jennifer hobday
    Aug 23, 2025
    5.0
    Theyre always great!! Very consistent with service and food. Never disaapointed at this location!!!!!