Wendy's

3.5
1359 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1600 E. Jackson St., Thomasville, GA
31792, United States

Hours

Reviews

3.5
1,359 reviews
5 stars
493
4 stars
299
3 stars
229
2 stars
105
1 star
233

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional staff, with many customers feeling ignored or disrespected.

Food Quality

Many customers reported receiving cold, stale, or improperly prepared food, leading to dissatisfaction.

Order Accuracy

Frequent complaints about incorrect orders and missing items were noted, indicating a lack of attention to detail.

Cleanliness

The restaurant was often described as dirty, with unclean dining areas and poorly maintained facilities.

Service Speed

Customers experienced slow service, with long wait times reported both in the drive-thru and inside the restaurant.
  • JD
    Jasmine Denyse
    Nov 17, 2025
    1.0
    Cashier at drive thru on 11/17/25 was very unprofessional. I asked is a simple question regarding the sauce and was told “oh I don’t know , I don’t eat here” and then proceeded to just take my card and not give me a receipt or say anything . Then was told something by her and I didn’t understand so I asked what was said and then she just said “huh” …..definitely the younger generation needs a class in etiquette when talking to customers.
  • MH
    madissan ham
    Oct 27, 2025
    1.0
    Tried to snag some Wendy’s and the staff personal was rude and wouldn’t allow us to order despite not closing until 1am.
  • ST
    Southern Traveler
    Sep 26, 2025
    1.0
    Typical Tville service. Avoid like the plague
  • AA
    Aveneg
    Sep 25, 2025
    1.0
    The young people that take your order and check you out do not have any customer service period especially in the driv thru, when the young lady give me my order i didn't get a rhank or nothing just a look like what else you need. So very very unprofessional. I came thru the drive thru on 9/24.I ordered my meal everything I ordered was cold and dry. What a waste of money.
  • AD
    Ansley Dutton
    Sep 9, 2025
    1.0
    Worst Wendy’s I’ve ever stopped at in my entire life. As a prior Wendy’s employee, this Wendy’s is a disgrace, disgusting and the employees should be fired. Cussing each other out. Unhelpful. I waited over an hour for a mobile order because they couldn’t cancel or refund it. Out of fries, out of side substitutes. The food I did receive was either old, ice cold, or over cooked. I tried to reach out to customer service to just get a refund to be told they can’t do anything they have to send it to upper management. I waited over a week now for contact. None made so I reached out again to be told the same thing. Customer care can’t give me a refund upper management above the store has to contact and issue it. Marked my information priority and was told I have to wait. I wasn’t going to review this place, leave anything negative, could’ve been a bad day for the store. But, apparently it’s impossible for anyone related to this location to preform their duties. So here we are.

Frequently Asked Questions About Wendy's

Is 371 Thomasville Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.