McDonald's

2.6
1943 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1680 E Jackson St, Thomasville, GA
31792, United States

Hours

Reviews

2.6
1,943 reviews
5 stars
389
4 stars
255
3 stars
286
2 stars
222
1 star
791

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times, often exceeding 30 minutes, both in the drive-thru and for in-store orders.

Food Quality

Many reviews highlighted poor food quality, including incorrect orders, cold or stale items, and unsatisfactory preparation.

Staff Attitude

Numerous customers noted rude or unprofessional behavior from staff, contributing to a negative dining experience.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and bathrooms.

Management Issues

Customers expressed concerns about poor management and staffing, indicating a lack of organization and efficiency.
  • WP
    Will Poole
    6 days ago
    2.0
    Used to go There before the central games and have birthday party There When i was little
  • AA
    Alex Anderson
    Jan 2, 2026
    1.0
    Been here several times as a delivery driver and guest. Men's bathrooms are always, 'always' out of soap, as are all of the sanitization dispensers. Not sure how the staff's hands are clean enough for food to stay sanitary if there's no soap or sanitizer anywhere to be found.
  • RW
    R W
    Dec 24, 2025
    1.0
    Worst experience ever. Order incorrect. No salt. No straws. No napkins. No service. Dry burgers. Dirty tables. Lazy staff. Horrible, at best.
  • AJ
    Amellia Joiner
    Dec 5, 2025
    1.0
    If I could leave no stars I honestly would, I know the McDonald's in Thomasville is known for being painfully slow, so when I placed my order online I did it at 6:50 to prepare for the wait so I could make it to work. I sat there until 7:45 before I ever received my food. Mind you my order was a single sausage biscuit and a smoothie. When they opened the window there was an overwhelming smell of weed that hit me, which is wild this early in the morning. I made it to work with like 5 minutes before I had to be in the building. Like man I'm just hungry, I could've killed the cow and made my own biscuit in the time it took them to put a processed meat round on a frozen biscuit.
  • PB
    Polly Boetcher
    Dec 4, 2025
    1.0
    I love McDonald's and it is the only fast food place I go to. I will NEVER go to the one in Thomasville, GA again and advise everyone beware. I pulled up in the outside lane around 9:45 yesterday, 1/3/25. It was busy, there were 3 cars ahead of me. When it came my turn to order I was skipped over to the next car pulling up in the inside lane. I waited 10 minutes for the employee to get that person's order. He seemed very confused. Finally a women took over the order and started all over again. I left the line and went inside. The only employee I saw was a lady sitting down eating. Then an employee came out and called a name for an order and no one responded. I informed the lady eating about my experience, she was kind and apologetic. I told her they should do better. After reading the other comments and seeing to 2.6 rating I realized this is a common occurrence, as well as poor food quality. This is a disgrace to the McDonald franchise! I hope the owner is making extreme efforts to improve this one. It is very poorly operated.

Frequently Asked Questions About McDonald's

What are the regular operating hours of this McDonald's location?

This McDonald's is open daily from 5:00 AM to 11:00 PM, with extended hours until midnight on Fridays and Saturdays.

Are there specific hours for McDonald's drive-through service?

Yes, the drive-through is open from 5:00 AM to 11:00 PM on weekdays and Sunday, and until midnight on Fridays and Saturdays.