McDonald's

2.6
1933 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1680 E Jackson St, Thomasville, GA
31792, United States

Hours

Reviews

2.6
1,933 reviews
5 stars
389
4 stars
256
3 stars
285
2 stars
221
1 star
782

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times, often exceeding 30 minutes, both in the drive-thru and inside the restaurant.

Food Quality

Many reviews highlighted issues with food quality, including cold items, incorrect orders, and poorly prepared food.

Staff Attitude

Numerous customers noted rude and unprofessional behavior from staff, contributing to a negative dining experience.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty dining areas and unkempt staff.

Management Issues

Frequent comments suggested a lack of effective management, with calls for better training and oversight of staff operations.
  • KD
    Katelyn Davis
    1 day ago
    1.0
    At the drive thru for 10 mins no one ever took our order so we went inside. No one was at the counter to take orders inside so we left.
  • DM
    derek murphy
    2 days ago
    1.0
    Absolutely horrible. Mcrib served on a small hamburger bun. Nothing like the original mcrib. Horrible! Will never go back!
  • BD
    Brooks Donaldson
    Nov 16, 2025
    1.0
    Wait time is ridiculous. We haven’t moved once. It is 3:00, there is no reason for it to be taking this long. Should’ve gone to Wendy’s
  • RS
    Ronda Shiver
    Nov 7, 2025
    1.0
    My quarter pounder was raw. When you try to call, they won't answer. Oh yeah waited in the drive through over 30 minutes. Lost a customer..
  • ST
    Son-of- the-Republic
    Oct 21, 2025
    2.0
    You’re going to be waiting a long time for your order.I recommend using the app and ordering ahead. The general attitude is funny. They seem irritated that’s you showed up . Lunch time can sometimes devolve into a hilarious mess of backed up orders. And I've never walked in, and seen an employee at the counter. They are always wandering around back. Clean inside though. Food is pretty consistent with other locations.

Frequently Asked Questions About McDonald's

What are the regular operating hours of this McDonald's location?

This McDonald's is open daily from 5:00 AM to 11:00 PM, with extended hours until midnight on Fridays and Saturdays.

Are there specific hours for McDonald's drive-through service?

Yes, the drive-through is open from 5:00 AM to 11:00 PM on weekdays and Sunday, and until midnight on Fridays and Saturdays.