Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers consistently reported extremely long wait times, often exceeding 30 minutes, both in the drive-thru and for in-store orders.
Food Quality
Many reviews highlighted poor food quality, including incorrect orders, cold or stale items, and unsatisfactory preparation.
Staff Attitude
Numerous customers noted rude or unprofessional behavior from staff, contributing to a negative dining experience.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and bathrooms.
Management Issues
Customers expressed concerns about poor management and staffing, indicating a lack of organization and efficiency.
WP
Will Poole
6 days ago
2.0
Used to go There before the central games and have birthday party There When i was little
AA
Alex Anderson
Jan 2, 2026
1.0
Been here several times as a delivery driver and guest. Men's bathrooms are always, 'always' out of soap, as are all of the sanitization dispensers. Not sure how the staff's hands are clean enough for food to stay sanitary if there's no soap or sanitizer anywhere to be found.
RW
R W
Dec 24, 2025
1.0
Worst experience ever. Order incorrect. No salt. No straws. No napkins. No service. Dry burgers. Dirty tables. Lazy staff. Horrible, at best.
AJ
Amellia Joiner
Dec 5, 2025
1.0
If I could leave no stars I honestly would, I know the McDonald's in Thomasville is known for being painfully slow, so when I placed my order online I did it at 6:50 to prepare for the wait so I could make it to work. I sat there until 7:45 before I ever received my food. Mind you my order was a single sausage biscuit and a smoothie. When they opened the window there was an overwhelming smell of weed that hit me, which is wild this early in the morning. I made it to work with like 5 minutes before I had to be in the building. Like man I'm just hungry, I could've killed the cow and made my own biscuit in the time it took them to put a processed meat round on a frozen biscuit.
PB
Polly Boetcher
Dec 4, 2025
1.0
I love McDonald's and it is the only fast food place I go to. I will NEVER go to the one in Thomasville, GA again and advise everyone beware.
I pulled up in the outside lane around 9:45 yesterday, 1/3/25. It was busy, there were 3 cars ahead of me. When it came my turn to order I was skipped over to the next car pulling up in the inside lane. I waited 10 minutes for the employee to get that person's order. He seemed very confused. Finally a women took over the order and started all over again. I left the line and went inside. The only employee I saw was a lady sitting down eating. Then an employee came out and called a name for an order and no one responded. I informed the lady eating about my experience, she was kind and apologetic. I told her they should do better.
After reading the other comments and seeing to 2.6 rating I realized this is a common occurrence, as well as poor food quality.
This is a disgrace to the McDonald franchise! I hope the owner is making extreme efforts to improve this one. It is very poorly operated.
What are the regular operating hours of this McDonald's location?
This McDonald's is open daily from 5:00 AM to 11:00 PM, with extended hours until midnight on Fridays and Saturdays.
Are there specific hours for McDonald's drive-through service?
Yes, the drive-through is open from 5:00 AM to 11:00 PM on weekdays and Sunday, and until midnight on Fridays and Saturdays.
What are the delivery hours for this McDonald's?
Delivery is available daily from 7:00 AM to 9:00 PM, with extended delivery hours until 11:00 PM on Fridays and Saturdays.
What delivery and pickup options are offered by this McDonald's?
This location offers curbside pickup, delivery including same-day and no-contact options.
How can I order food from McDonald's online?
You can order online via their delivery website at https://mcdonalds.order.online/business/-5579 or through the McDonald’s App available on Apple and Android devices.
What payment methods does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What services are available at this McDonald's location?
Available services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Which nearby hotel can customers visit if they need accommodation before or after visiting McDonald's?
Customers can consider staying at the Days Inn Thomasville or Rose Garden Inn & Suites, both located near McDonald's.
Are there any nearby coffee shops where customers can relax after their meal?
Yes, The Mermaid Cafe is a nearby coffee shop where customers can enjoy coffee and relax after visiting McDonald's.
Where can customers find automotive services near McDonald's?
Nearby automotive options include Flowers Nissan, Flowers Honda, Spence Chevrolet Buick GMC Cadillac, Glass Doctor (auto glass service), and the Walmart Auto Care Centers for repairs.