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Arby's

4.2
(810 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
2826 E Pinetree Blvd, Thomasville, GA
31792, United States

Hours

Reviews

4.2
810 reviews
5 stars
429
4 stars
221
3 stars
80
2 stars
31
1 star
49

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising friendly staff while others report rudeness and unprofessional behavior.

Food Quality

Food quality varies significantly; some customers enjoyed hot and fresh meals, while others received cold or poorly prepared items.

Cleanliness

Several reviews mention cleanliness issues, including dirty dining areas and unsanitary conditions.

Order Accuracy

Many customers experienced issues with incorrect orders and items being out of stock.

Speed of Service

Service speed is inconsistent, with some customers noting quick service while others experienced long wait times.
  • GH
    Garrett H
    Jan 17, 2026
    1.0
    Terrible music playing, not for kids to hear. Customer service was just…terrible. They need help.
  • RB
    RUSS BROGAN
    Jan 13, 2026
    5.0
    Wow it was fast and hot.
  • KW
    Kniyah Watkins
    Nov 16, 2025
    4.0
    Amazing food
  • AP
    Amy Poitevint
    Nov 13, 2025
    5.0
    The employees were very nice and polite.
  • JB
    Justin Banks
    Nov 7, 2025
    1.0
    I used the mobile app, for the first time. Usually when I use an app, my name will pop up for the order. I tell the lady at the register my name after she asked for it, and she denied me saying that it isn’t the name on the ticket. I explained to her that I don’t use the app and tried to show her the order on my phone, and instead of looking and matching the order together, she decides to get an attitude with me about it. Worst experience at an Arby’s, ever in my life.

Brand Certified Facts from Arby's

Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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