Wendy's

3.6
727 reviews

About

Fast Food Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1017 Hwy 19 North, Thomaston, GA
30286, United States

Hours

Reviews

3.6
727 reviews
5 stars
282
4 stars
174
3 stars
109
2 stars
51
1 star
111

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service quality, with some praising friendly staff while others experienced rudeness and poor communication.

Order Accuracy

Multiple reviews highlighted issues with order accuracy, including missing items and incorrect orders.

Food Quality

Food quality varied, with some customers enjoying fresh and well-prepared meals, while others received cold or poorly made items.

Speed of Service

Many customers noted slow service, particularly during peak hours, with long wait times at the drive-thru.

Cleanliness

Several reviews mentioned cleanliness issues, including dirty dining areas and unsanitary conditions.
  • AW
    Ashley Wilson
    Oct 9, 2025
    5.0
    Fast friendly service. Didn't miss a beat when I had to walk through the To go line!
  • CE
    Courtney Evans
    Sep 10, 2025
    1.0
    Ordered a large fry and got not even a half a box of fries. Employees had a serious attitude problem. Got a sweet tea and it was very sour ask for a sprite and it made them mad. We got here at 9:45 pm they close at 1. Will not recommend anyone go to the this location
  • LO
    Lauren Olinger
    Sep 3, 2025
    1.0
    I used to come through the drive through pretty often until the service slowly declined more and more. The people at the window laughed at me for asking for extra sauce? Multiple occasions the drive through has been closed. Not to mention the people they have hired have horrible track records and I would not want my food to be served for these people they chose to hire.
  • SH
    Sabrina Holsey
    Aug 28, 2025
    1.0
    Everytime I go here it’s something wrong with my order. Today was the last straw, they pulled me up to the mobile order parking space, because they said they had to cook more chicken, I waited about 7 mins for them to bring my food. When I got my food my fries were cold, and my sandwich looked like it had blood on top of it!! Do better Wendy’s!!!
  • JK
    Jamie King
    Jun 20, 2025
    3.0
    I use the drive-thru to order a couple of burgers. The food was good, average for Wendy's. I asked for 1 ketchup when ordering. Got to the window & asked to be sure for ketchup. She Yes sir, no problem. Then comes back & asked me to move up while the burgers aren't ready yet. A lady brought my food out & was gone before I looked in the bag, no ketchup. This seems petty to me but service is service. I never said anything & drove off. They were not busy at all.

Frequently Asked Questions About Wendy's

Is Thomaston Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.