Dairy Queen Grill & Chill

4.1
476 reviews
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Business Details

304 N Center St, Thomaston, GA
30286-3692, United States
(706) 647-4420
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
304 N Center St, Thomaston, GA
30286-3692, United States

Hours

Reviews

4.1
476 reviews
5 stars
240
4 stars
128
3 stars
54
2 stars
13
1 star
41

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising friendly staff while others report rudeness and poor service.

Food Quality

Food quality is inconsistent; some customers enjoyed their meals while others complained about cold, overcooked, or incorrect orders.

Cleanliness

The restaurant is generally noted for being clean, with several customers highlighting the cleanliness of the dining area and bathrooms.

Pricing

Many reviews mention that prices are perceived as high compared to other locations, with some customers feeling that the value does not match the cost.

Blizzard Quality

The quality of Blizzards is a common point of contention, with some customers praising them while others report issues with consistency and temperature.
  • CT
    Carl Tippens
    Oct 17, 2025
    1.0
    Very poor customer service and lack of common courtesy by the employee we encountered. I will not mention her name, but it starts with "M" according to the receipt. She pretty much refused to speak to us. We barely received a sample portion of the food for which we paid. I'm unable to post a thorough review due to the limited choices to click. We won't be returning to the establishment anytime soon.
  • KB
    Kishaun Barron
    Oct 12, 2025
    5.0
    The new blizzard is the best
  • LL
    Laura
    Sep 22, 2025
    5.0
    Amiya provided great customer service. Her smile and attitude was perfect from the time I walked in. The bathrooms were clean and my s’mores blizzard was made just as requested. Definitely would love to stop by again when traveling. Keep up the great work team!
  • CS
    Christa Starling
    Aug 7, 2025
    5.0
    Busy little DQ but you'll understand why when you get your that juicy burger!
  • KA
    Kevin Austin
    Jul 10, 2025
    3.0
    The cashier was very rude, I ordered and 6 piece chicken strip basket, large sweet tea, and a large cheese curds, he then told me they do not substitute cheese curds. I tried 3 times saying I wanted them on the side, not as a substitution. Spent $25 when all was said and done, and did not get my fries.
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Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill in Thomaston, GA?

Dairy Queen Grill & Chill is open daily from 11:00 AM to 9:30 PM.

Where is Dairy Queen Grill & Chill located?

It is located at 304 N Center St, Thomaston, GA 30286-3692, USA.