McDonald's

3.1
883 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
410 W Ogeechee, Sylvania, GA
30467, United States

Hours

Reviews

3.1
883 reviews
5 stars
248
4 stars
145
3 stars
148
2 stars
105
1 star
237

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional behavior from staff, with many noting that orders were often incorrect or incomplete.

Food Quality

Numerous reviews highlighted issues with food quality, including cold, stale, or improperly prepared items.

Cleanliness

The restaurant was described as dirty and unsanitary, with complaints about the condition of the bathrooms and overall cleanliness.

Wait Times

Many customers experienced long wait times, both in the drive-thru and inside the restaurant, often exceeding 20 minutes.

Employee Attitude

While some employees were praised for their friendliness, many reviews indicated a general lack of enthusiasm and poor customer service.
  • DD
    Donna Durst
    Dec 11, 2025
    1.0
    I had to wait forever for someone to take my order and there was nobody at the drive-thru or at the window. And my order was wrong. And when I was given my food the girl was about to accidentally give me a little small bag that I thought might have been extra napkins that I asked for and the girl that took my order had a smart remark to say ,like she knew that wasn't her food about the paying customer..very rude.since I was ordering happy meals, I thought the tiny bag could be my extra napkins, ketchup etc..maybe she was mad because I asked why was it taking so long for someone to take order at the drive through when there was no one there in line. She said she was the only one working the windows and doing dishes... Again there was nobody in line and I saw 5 employees
  • CH
    Chase Hoffman
    Nov 29, 2025
    1.0
    I have been to McDonald's all over this country. North, South, East and West, this is hands down the WORST EVER. They are insanely rude, the food is abysmal (some how they mess up mcdonalds which has to be near impossible) and they in probably the 30 times I've been there have not gotten the order right one single time. They do not care. The only reason they are in business is because its the only place to get food after 7pm within an hour radius. I don't ever really give bad reviews but this place is horrible.
  • DT
    Denise Turner
    Nov 16, 2025
    1.0
    Tis McDonald's in Sylvania ga. Is awful the employees. Are rude. An they act like they to lazy to work the store inside is nasty an hot. I oder I smoothe. It was half way empty. Tis place need to be shut down or. Fire all of them an new. Ppl I go out of town to eat I will never. Eat there again
  • NM
    nicole mcbride
    Nov 5, 2025
    5.0
    For a change the ladies at the windows were extremely nice. They actually spoke to me. The food was hot and fresh. Hopefully they will keep up the good work.
  • MM
    Mylee McKinney
    Oct 8, 2025
    3.0
    I usually eat here 4-5 times per week and over the last 6 weeks, the ice cream machine hasn't been functioning once.

Frequently Asked Questions About McDonald's

What are the regular operating hours of this McDonald's location?

This McDonald's is open daily from 6:00 AM to 11:00 PM.

What time does the drive-thru open and close?

The drive-thru opens at 5:00 AM and closes at 11:00 PM on weekdays and Sundays, and until midnight on Fridays and Saturdays.