Whataburger

Reviews

• AF

  Adventures Fun and Food

  3 days ago
  5.0
  Food was good except the burgers meals we ordered had to much sour mustard on the burgers,that’s all you could taste was mustard. The fries were like the thin stick fries and they were not even hot and they seemed to have been cooked for a while. The staff was very nice.
• DB

  Dr. Jameeka Banks

  5 days ago
  1.0
  This place is absolutely HORRIBLE! No customer service at all & terrible service. Deserves no stars. I was excited to try this place considering I’m from NY & have heard about it. Myself, my husband & 3 children ordered 3 kids meals w/cookies, a # 3 & I ordered a #1 with cheese, pickles on the side & no mustard. First thing they did was bring us our food 25 mins after we ordered. I didn’t trip. But then they give us the food & kids meals were missing 2 cookies, & my sandwich was made with mustard & missing the cheese. I politely go to the register to tell them my order was wrong & what to fix & the lady goes to the back to tell them the burger was made wrong & what needed to be fixed. I can hear the whole conversation. The guy says “I need to see the receipt first”. Okay no problem. I give them the receipt which clearly states my correct order. The lady says it’ll be right out. Eventually brings the kids cookies. 15 mins go buy, still no burger. Then finally it comes, STILL WRONG. This time it has cheese but still mustard. I have a slight mustard allergy so I was genuinely not trying to cause an issue but I was very adamant about not wanting mustard. So I bring it back up. The lady tells them in the back that it’s still wrong. Whatever guy was back there now has an attitude I guess so I hear him in the back complaining. I go sit back down & wait another 25 mins. The lady comes to my table to verify how I want it made. Another 15 mins go buy. Still no burger. My husband gets up to complain now & ask for a refund. 5 mins late they bring me a COLD burger that looks thrown together & still missing stuff off it. I could tell whoever made it clearly had an attitude. On top of that there was no customer service AT ALL. No apology. No update. No warm communication. They got my order wrong & treated me like I messed something up. Waited nearly an hour for a nasty burger & the ONLY reason why I was there that long is because my kids were still eating. Otherwise I would’ve requested a refund & left 10 mins in. Absolutely unacceptable!
• TB

  Tony Bullard

  Mar 18, 2026
  3.0
  Not great for breakfast. Been here twice now. Both times service was slow and they couldn't provide the meal I paid for. First experience: after waiting for about 10 minutes (I was one of two cars) they gave me the wrong breakfast. I had to turn around and come back. They gave away my breakfast, so they had to remake it, which took another 10 minutes. 2nd experience: This morning I was the only customer. They were out of biscuits at 7am, so they offered that I wait 6 minutes or just go with a burger bun for my sausage biscuit. I chose bun, as I didn't have time to wait. 8 minutes later they gave me my meal, with a bun. Again, I was the only customer, so I don't know why everything took so long.
• JS

  Jay Sohn

  Mar 13, 2026
  1.0
  After a long wait, my order came out with all drinks missing. I told the staff and they brought some out, but one was still missing. I waited another 5 minutes with no response and had to ask again. Mistakes happen, but when I got home I discovered a burger didn’t even have any patty. Overall very disappointing experience.
• KL

  Kesha L

  Mar 5, 2026
  1.0
  Food came out 15-20 min late, even though nobody was in dine in area/drive thru, food was cold, coffee was disgusting came earlier teens were physically fighting by the counter, employees cursing loudly only ONE employee did all the work herself while at least 5 people stood around doing absolutely nothing..Nobody greeted me said my food would be late floor was soaked I really regret choosing Whataburger for breakfast, next time I'll stick to chickfila where its actually a pleasure and NO wait, i can understand if it busy or understaffed but this was just disappointing