Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.7
826 reviews
5 stars
364
4 stars
171
3 stars
105
2 stars
45
1 star
141
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised friendly staff while others reported rudeness and poor management.
Food Quality
Food quality is inconsistent; some customers enjoyed fresh and hot meals, while others received cold or poorly prepared items.
Cleanliness
Cleanliness received positive feedback, but some customers noted concerns about hygiene and food safety.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer frustration.
Drive-Thru Experience
Drive-thru service is often slow and problematic, with reports of long wait times and unresponsive staff.
- LKL KOct 30, 20251.0Today I received cold cheeseburgers; this place used to be very efficient. I will not return. Service is subpar. This place used to be fairly good for a quick lunch
- AHAbby HiltonOct 22, 20254.0Very fresh and hot. Friendly drive through workers.
- SASalem AzarraSep 24, 20255.0Best service and staff
- VHVeronica HallAug 22, 20251.0Attention Wendy’s Corporate office. This is a serious message for you. I went to this Wendy’s location today. I had the worst customer service with Carlos. I seems that this location is under staffed however you can’t try and run a food service with 2 employees running front counter and drive -tru together. Thats just ridiculous at 11:30am. Please take a HARD look at the customer reviews that is posted concerning this location and make some changes fast. This location has VERY RUDE employees and cares nothing about the community in this area they serve. The next time he call 911, it should be a serious matter not a customer complaint!!
- CJCharles JosephAug 11, 20254.0I'm on the fence about the cleanliness at this location but it was at least average. The chicken nuggets were exceptional and the Son of a Baconator or whatever it's called, was a decent bacon cheeseburger. They has one of the new Coke machines with a gigantic selection of drinks. Overall, a good place!
Frequently Asked Questions About Wendy's
Is Johns Creek Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Suwanee, GA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Suwanee, GA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (770) 495-7433.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Johns Creek Wendy’s serve breakfast?
Yes, this Wendy’s location in Suwanee, GA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's Suwanee location?
The drive-thru at Wendy's Suwanee location is open daily from 6:30 AM to midnight.
Does Wendy's Suwanee offer breakfast items?
Yes, this Wendy's location serves breakfast including combos, croissants, biscuits, sandwiches, coffee, and sides.
How can I order Wendy's food online for delivery or pickup?
You can order Wendy's food online via their app or website at order.wendys.com and select this location for delivery or pickup options.
What payment options are accepted at Wendy's Suwanee?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa payment methods.
Is this Wendy's location currently hiring?
To check for hiring at this Wendy's Suwanee location, visit the Careers page at wendys-careers.com and search for openings in Suwanee, GA.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen info is available on Wendy's menu website and app, and also posted inside each restaurant for customer assistance.
How do I contact Wendy's Suwanee location for feedback or questions?
You can call the location directly at (770) 495-7433, use their online Contact page, or call 888-624-8140 to reach Customer Care.
What nearby dining options are close to Wendy's Suwanee?
Nearby dining options include Bukharaa Indian Restaurant and Subway, providing different cuisine choices close to Wendy's.
Are there nearby banks or ATMs for Wendy's customers in Suwanee?
Yes, Chase Bank and its ATM are located near Wendy's for convenient banking or cash withdrawal.
What nearby services can customers access when visiting Wendy's Suwanee?
Customers can access nearby services like Kroger Fuel Center for gas and coffee, Western Union for money transfers, and Renaissance Nails for beauty services.