Wendy's

3.0
765 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1062 Peachtree Industrial Blvd, Suwanee, GA
30024, United States

Hours

Reviews

3.0
765 reviews
5 stars
215
4 stars
118
3 stars
109
2 stars
67
1 star
256

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and dismissive staff, with many customers expressing frustration over poor service and lack of professionalism.

Food Quality

Many customers reported receiving cold or improperly prepared food, including raw chicken and incorrect orders.

Wait Times

Long wait times were frequently mentioned, with customers often waiting excessively for their orders, even when the restaurant was not busy.

Management Issues

Several reviews pointed to ineffective management, with complaints about managers being dismissive or unhelpful in resolving customer issues.

Cleanliness

The restaurant's cleanliness was criticized, with reports of dirty dining areas and unsanitary conditions.
  • JW
    Jeff Workman
    Nov 16, 2025
    4.0
    It's fast food, and they do it right 👍
  • KB
    Kori Black
    Oct 20, 2025
    1.0
    The drive through attendant Jordan was extremely rude and her manager did nothing to correct the behavior. Instead of offering a solution he was also dismissive to my very small issue. It’s very clear that the leadership is ineffective to produce employees that respect the customer or provide an environment that would promote returned business. From the reviews, this is clearly a repeated issue.
  • LS
    Logan Schumacher
    Oct 19, 2025
    1.0
    I had to pull forward and was made to wait 10 minutes for food and then they tried to charge extra for honey mustard. They said I had to get back in line to purchase said honey mustard. Fries were cold and undersalted and the lady had attitude. Worst Wendy’s in GA possibly?
  • JR
    John Reifers
    Oct 18, 2025
    5.0
    Always a good experience, the food, condiments, and napkins are always included in the drive thru order.
  • JW
    Jennifer Wingo
    Oct 12, 2025
    1.0
    Ordered food thru drive thru person taking orders was rude come to find out 2nd time thru he was the so called manager who sent out on the first time thru hot fries and cold nuggets and cold burgers and 1 burger didn’t have bacon on it like it was suppose to. So on my second time going through, I went straight through and the guy at the window I said are you a manager and he said yes remind you now this is the first person I seen when I first went to the drive-through. I said my food is cold, and one of my burgers is supposed to have bacon on it And it doesn’t. He said oh did you order one with the bacon? I said yeah the seven dollar biggie bag which is supposed to have bacon on it I said, but the burgers are cold and the nuggets are cold. He said I’ll fix it. Waited a few minutes. Waited a few minutes. Waited a few minutes. Finally got my food. Checked it again. The nuggets were hot and the fries, but the burgers were still cold.

Frequently Asked Questions About Wendy's

Is Mcginnis Crossing Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.