Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted rude staff and poor customer service, with many customers feeling dismissed or ignored.
Food Quality
Customers frequently reported receiving cold or incorrect food orders, with some mentioning food safety concerns.
Wait Times
Many customers experienced long wait times, both in the drive-thru and for mobile orders, often with no communication from staff.
Management Issues
Several reviews pointed to ineffective management, with complaints about staff behavior and lack of accountability for mistakes.
Inconsistent Experience
The overall experience varied greatly, with some customers praising good service and food, while others had very negative experiences.
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Olivia Figueroa
Dec 29, 2025
1.0
Very rude staff. Very negative atmosphere I think it’s time to take the ignorant young kids out of these positions and allow grown respectful responsible adults to run these chain restaurants again. These young kids are ruining your business
SK
Shoji Ketchem
Dec 14, 2025
4.0
Our Fav local Wendy's
JW
Jeff Workman
Nov 16, 2025
4.0
It's fast food, and they do it right 👍
KB
Kori Black
Oct 20, 2025
1.0
The drive through attendant Jordan was extremely rude and her manager did nothing to correct the behavior. Instead of offering a solution he was also dismissive to my very small issue. It’s very clear that the leadership is ineffective to produce employees that respect the customer or provide an environment that would promote returned business. From the reviews, this is clearly a repeated issue.
LS
Logan Schumacher
Oct 19, 2025
1.0
I had to pull forward and was made to wait 10 minutes for food and then they tried to charge extra for honey mustard. They said I had to get back in line to purchase said honey mustard. Fries were cold and undersalted and the lady had attitude. Worst Wendy’s in GA possibly?