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Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Many customers expressed dissatisfaction with the smoothies, citing issues like watery consistency, lack of actual fruit, and incorrect orders.
Customer Service
While some reviews praised friendly and helpful staff, others reported rude behavior and poor service, particularly regarding order accuracy and responsiveness.
Cleanliness
Several customers noted that the establishment was clean and well-maintained, contributing positively to their overall experience.
Order Accuracy
A recurring theme was the frequent mistakes in orders, leading to frustration among customers who expected their requests to be fulfilled correctly.
Atmosphere
The atmosphere was generally described as pleasant, with some customers appreciating the quick service and welcoming environment.
KO
K One
Nov 5, 2025
1.0
This was my worst experience with a smoothie ever. It actually wasn't a smoothie, just crushed ice. If you are picking a location do not, I mean do not come to this location. If I could have given negative stars I would have. The product is horrible and the service was even worse.
LG
Lina G
Oct 24, 2025
2.0
Ordered two smoothies, both of which were the worst I've had in my life.
PB
Preeya Belizaire
Oct 20, 2025
5.0
This was my first time going to a tropical smoothie. I was helped by Austin who took his time to help me through the menu options. He was very knowledgeable & helpful. While Keilly was the one who made my smoothie. She struck up a conversation with me & was very sweet. The service was very quick & my smoothie was delicious. This location had a nice atmosphere & was very clean. They also have a military discount! Definitely would recommend :)
TN
Theresa Nguyen
Oct 14, 2025
5.0
The two gals working on Sunday were amazing! It was quite a busy Sunday, and with only the two of them, the food was still prepared in a timely manner, and they greeted all customers coming through the drive thru and at the front.
The smoothie was a bit watery, but we were ok with it because the customer service was above and beyond. I forgot their names, but they deserve a shout out for their patience and their well prepared food. Super sweet staff!
TB
T B
Sep 30, 2025
1.0
I ordered a smoothie and asked for the extra smoothie that was left in the blender which was about 35% left after filling up this 20 ounce cup which I PAID FOR and was told they can’t get me the extra although I paid for the ingredients put into the blender. What is crazier is instead of giving me the extra that I paid for, it’s put into the sink and washed down the drain . I’m a big health guy and I’m apart of a group 100000+ ppl who I will tell to no longer use tropical smoothie and just go to smoothie king where you get what you actually paid for. I do recommend tropical smoothie anymore.
M
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the typical operating hours for dine-in at Tropical Smoothie Cafe?
Tropical Smoothie Cafe is open for dine-in from 7:00 AM to 9:00 PM Monday to Friday, 8:00 AM to 9:00 PM on Saturday, and 10:00 AM to 8:00 PM on Sunday.
Does Tropical Smoothie Cafe offer delivery and curbside pickup?
Yes, Tropical Smoothie Cafe offers delivery, curbside pickup, in-store pickup, and same-day delivery at participating locations.
What types of meals are served at Tropical Smoothie Cafe?
The cafe is located at 3320 Lawrenceville-Suwanee Road, Suwanee, GA 30024, USA.
What are some of the popular brands featured at Tropical Smoothie Cafe?
The cafe features brands such as Sprite®, Dasani®, Gold Peak®, Coca-Cola®, Coca-Cola® Zero, Frito-Lay®, Chobani®, Vital Proteins®, and Nutella®.
What payment methods does Tropical Smoothie Cafe accept?
Tropical Smoothie Cafe accepts American Express, Android Pay, Apple Pay, cash, contactless payments, Discover, Mastercard, and Visa.
Are there nearby places to visit around Tropical Smoothie Cafe?
Yes, nearby places include Integrity Spine and Wellness for chiropractic care, Vice Lounge Suwanee for drinks and socializing, and Modern Tea Shop for bubble tea and smoothies, offering convenient options before or after your visit.
If I’m visiting Tropical Smoothie Cafe, where can I relax with a drink nearby?
You can visit nearby lounges and bars such as Vice Lounge Suwanee, Vice Bar & Bistro, and Twisted Martini Cocktail Lounge to enjoy drinks and unwind after your meal.
What other dining options are close to Tropical Smoothie Cafe in Suwanee?
Nearby dining options include Jinju (Korean and Asian cuisine), Moe's Southwest Grill (Mexican and Tex-Mex), and Pearl Garden BBQ for Korean barbecue and Chinese food, perfect if you want to explore different flavors around the area.