Service Quality
Customer service experiences varied widely, with many praising staff members like Tyler and Mateo for their exceptional service, while others reported rude and unhelpful interactions.
Wait Times
Numerous reviews highlighted long wait times for orders, with some customers experiencing delays of over 40 minutes.
Order Accuracy
There were frequent complaints about incorrect orders and missing items, indicating inconsistency in order fulfillment.
Food Quality
While some customers enjoyed fresh and well-prepared food, others reported issues with food temperature and quality, suggesting a lack of consistency.
Cleanliness
Several reviews noted that the location was clean and well-maintained, contributing positively to the overall dining experience.