Pho House Suwanee

4.3
150 reviews

About

Vietnamese Restaurant

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

Pho House Suwanee
3131 Lawrenceville-Suwanee Rd Suite B4, Suwanee, GA
30024, United States

Hours

Reviews

4.3
150 reviews
5 stars
108
4 stars
10
3 stars
14
2 stars
4
1 star
14

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported poor and unfriendly service, with instances of inattentiveness and lack of communication from staff.

Food Quality

While some diners praised the food as delicious and authentic, others noted inconsistencies in flavor and freshness, particularly with certain dishes.

Atmosphere

The restaurant is generally described as clean and welcoming, with a pleasant atmosphere that enhances the dining experience.

Value for Money

Some customers felt that the prices were fair for the portion sizes and quality, while others considered the food overpriced for the quality received.
  • BB
    Breeze
    2 days ago
    3.0
    Food itself was great, but unfortunately we experienced uncomfortable looks from one of the staff as an interracial family. While the food was good, the experience made us feel unwelcome, so we won’t be returning.
  • IR
    Indri Rojas
    6 days ago
    5.0
    Great viet spot ! Will be on my monthly rotation to go to :)
  • SL
    S Lee
    Dec 26, 2025
    1.0
    I have been a frequent customer at this place, but I have decided not to come here anymore. The reason is the poor and unfriendly service. The staff are so unfriendly that it almost feels like a signature trait of this store. It makes me regret leaving a tip. I no longer want to spend my money here only to leave feeling uncomfortable and upset.
  • KG
    Kim Gascon
    Dec 25, 2025
    3.0
    The food was absolutely amazing. Ill give this place that. BUT the service was trash. The staff seemed irritated whenever we asked them anything. I understand most pho restaurants barely check on the table, except for filling waters, but we didnt even get that. A member of our party also ordered their noodles on the side, and it came with hair intertwined in the noodles at no charge 😑. We informed the staff of this, and got no apologies or wasn't even shocked about it. Just took it back and gave another bowl of noodles. The auto 20% gratuity on our bill was so shameful.. This place should really rethink their service.
  • BE
    Ben Eng
    Dec 10, 2025
    2.0
    I had a pretty disappointing experience during my visit. When I first sat down, no one came to take my order I ended up having to walk up to the counter just to place it. Throughout the meal, I was only checked on once, and when I was ready to pay, I waited for a long time but never received my check. I eventually had to go up to the counter again, where I was told to “give them a second”, and I went back to my table waiting awkwardly waiting for my check. What made it worse was that two of the servers were on phone calls during all of this. Overall, the service felt inattentive and unorganized. I hope the staff can improve for future customers.

Frequently Asked Questions About Pho House Suwanee

What are the operating hours of Pho House Suwanee?

Pho House Suwanee is open every day from 10:00 AM to 10:00 PM for dine-in, takeout, and delivery services.

Does Pho House Suwanee offer delivery and in-store pickup?

Yes, Pho House Suwanee offers both in-store pickup and delivery services for your convenience.