Papa Johns Pizza

3.5
203 reviews

About

Pizza Restaurant
At Papa Johns Pizza in Suwanee, GA, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Suwanee pizza for any occasion. Call us for pizza delivery in Suwanee or stop by 1052 PEACHTREE INDUSTRIAL BLVD for carryout to order the best pizza in Suwanee, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
1052 PEACHTREE INDUSTRIAL BLVD, Suwanee, GA
30024, United States

Hours

Reviews

3.5
203 reviews
5 stars
96
4 stars
34
3 stars
10
2 stars
8
1 star
55

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and unhelpful responses to complaints.

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong pizzas being delivered.

Food Quality

Feedback varied on food quality; while some praised the pizza, others complained about undercooked or poorly made items.

Timeliness

Several reviews noted significant delays in order preparation and delivery, with many customers expressing frustration over long wait times.

Cleanliness

There were serious concerns about hygiene, including reports of pests and unsanitary food handling practices.
  • JS
    Jane Stovall
    Nov 14, 2025
    5.0
    Did a pickup order and it was ready on time. Nice and hot veggie pizza. Good food at a good price. No place for dining in. Everyone was friendly and service was quick. Will be back again!
  • DL
    Donisha Lewis
    Oct 13, 2025
    1.0
    I ordered a pizza tonight. It was cold once I received it. But more messed up it was upside down. I told the person that delivered it and he told me to just flip it right side up
  • RS
    R S
    Sep 12, 2025
    1.0
    Very rude.
  • TW
    Tyler Weant
    Jul 16, 2025
    1.0
    Sit back, relax and let me tell you a story about EXACTLY how NOT to provide customer service. My wife placed an order for a pepperoni stuffed crust pizza on the Papa John's app. Five minutes later several more teenage boys arrived at our house, so she placed a second order for another pepperoni stuffed crust pizza using the app with confirmation on both orders. She then called and informed me that she had already paid for Two pepperoni pizzas that needed to be picked up. Upon arrival, I asked a about a pickup order for TWO pizzas and was told the order would be done shortly. Shortly thereafter the employee behind the counter informed me the order was ready. As the she attempted to hand me a single pizza box, I informed her that there were two orders for two total pizzas and she went to look for the second pizza. She asked another associate who was in three back completing orders who then came to the front, verified the spelling of our name and informed me that this was 1 of 1 pizzas in this order. My reply was, "Yes, we placed two septate orders, two pizzas total" as I stepped to the side and sat on the bench waiting for the second order to be completed. 15 minutes later... I walked back up to the counter to inquire when the second pizza would be finished, to which the reply was "I told you before we only have an order for one pizza". Really my man, you're just going to watch me sit down after I told you we ordered two pizzas and sit there for LONGER than it would have taken to make a second pizza without any further conversation? Pissed off would be an understatement. I walked outside directly to my truck, parked directly in front of the door and within eyesight of the front register to call my wife to figure out what was going on. We discovered that minutes after placing the second order, it was canceled by Papa John's because it "Appeared to be a duplicate order". I then walked back in to the store to pick up the one pizza that had been completed and sitting behind the counter for 20 minutes at this point. I was then informed by the large, snarkey, unshaven fello behind the counter that he had voided that order and it was no longer available. my question was, "So you threw the finished pizza that we paid for away?" and his reply was "No, I Voided the transaction so it's no longer charging you" I left, pissed off, time wasted with zero pizzas and we still haven't been refunded the money we were initially charged. We would previously order from this location frequently. I'll find somewhere else to spend our money from now on.
  • AR
    Anandkumar R
    Jul 1, 2025
    2.0
    Less cheese and also they just refilling with just butter than garlic butter l. Quality control pls do your job well . Do random sampling. Good bless America 🇺🇸

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Suwanee, GA?

Delivery is available Monday through Thursday and Sunday from 10:00 AM to 12:00 AM, and on Friday and Saturday from 10:00 AM to 1:00 AM.

Can I pick up my order from Papa Johns Pizza, and what are the takeout hours?

Yes, you can pick up takeout orders Monday through Thursday and Sunday from 10:00 AM to 11:45 PM, and on Friday and Saturday from 10:00 AM to 12:45 AM.