Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBarOutback Steakhouse
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Suwanee off of Lawrenceville Suwanee Road and Celebration Drive across from the Courtyard Marriot.
Many customers praised the staff for being friendly, attentive, and accommodating, with specific mentions of excellent service from various servers.
Food Quality
While some diners enjoyed their meals, there were numerous complaints about food being overcooked, underseasoned, or poorly prepared, leading to mixed reviews on food quality.
Wait Times
Several reviews highlighted long wait times for seating and food, with some customers expressing frustration over delays even when the restaurant was not busy.
Management Issues
Multiple reviews pointed to poor management practices, including staff shortages and inadequate communication, which negatively impacted the dining experience.
Location Experience
The restaurant's location received positive remarks for its ambiance and cleanliness, but some customers felt it did not meet the expected standards of the Outback brand.
TC
Tony Codispoti
Jan 3, 2026
4.0
Staff was awsome. Christian, our server was excellent, Sheyenne our host was very nice and accommodating. Would visit again because of the 2 of them.
KT
Kelsey Tinker
Dec 21, 2025
2.0
We live in Suwanee and typically don’t venture towards the Outback in Suwanee very much, but we decided to go last night. They were short on staff and the kitchen was backed up so we did have to wait a bit which was no problem. The hostess and waitress were very busy, but very attentive and sweet.
Here comes the 2 stars part.. our food, ugh. Everything was so incredibly salty and WAY too much seasoning. It made it hard to eat. After leaving the restaurant, my husband and I both started to feel ill, with one of us being pretty sick and vomiting several times about 30 minutes after finishing our food. I hope this was just a fluke because the staff was nice and the menu does have some good choices.
MB
M B
Dec 13, 2025
1.0
Arguably the worst dining experience for the money I have experienced in years. Hour plus to get meal, no salads delivered )had to be comped…a generous $6.00! This was a meal for 5 adults. 20 minutes for drinks. Restaurant was half full. One of five steaks were edible as the other 4 were mostly silver skin and ligaments. Awful. I can’t believe I just spent over 200.00 for a dinner for five at this place that hasn’t seen a refresh since 1999.
RJ
Rachel Jackson
Dec 9, 2025
5.0
This place has been a staple for our family and though we normally order it to go, my husband and I decided to eat in on a random Tuesday night. We were met by Cheyenne who was the hostess. She held the door for us, greeted us with a smile and worked hard cleaning tables, seating people and greeting others. Then our waitress Mindy was so sweet and attentive even though I know she was busy. I was so impressed with the positive attitudes and genuine care that all employees had. I know working service industry is one of the hardest jobs, but whatever they’re doing up here is working! Overall, we had such a great experience that we’re now 100% going to eat in every time we crave Outback.
FL
Faithe Landi
Dec 6, 2025
1.0
Hi there,
I wanted to share the details of our experience tonight because it absolutely needs to be addressed.
We arrived at 6:45 PM and were seated around 7:30 PM. The restaurant was already out of multiple menu items before we could even order. Once our order was finally placed, we waited two full hours for our food. After that long wait, we were told yet another item that we ordered was unavailable, and one of the sides we repeatedly asked for never arrived.
We had two young children with us who were beyond tired and frustrated at that point. When it came time to pay, it took another 30 minutes just to get our checks. The server couldn’t figure out how to split them and walked off — I had to go find someone myself to explain how upset we were and that we needed our bills immediately.
In total, the visit lasted 2.5 hours. The entire experience was chaotic, poorly managed, and far below the standards we expect.
I’ve visited many Outback locations over the years, and this was by far the worst experience I’ve ever had. This location does not meet the Outback standard in any way, and I strongly feel corporate needs to be made aware of what’s happening here.
Frequently Asked Questions About Outback Steakhouse
Where can I find information on gluten-free menu items?
We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu
Where can I earn dine rewards?
Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.
Where can I download the NEW Outback App?
Our App has been upgraded with a new look and exciting features! It's the fastest, mobile way to enjoy our bold flavors thru curbside takeaway \& delivery. Get it on Google Play or download on the AppStore – [Learn More](https://www.outback.com/app?useCache=false/)
How do I find out more information about being an Outbacker?
We're always looking for dedicated, fun\-loving people to help make our restaurant a success! For more information [click here](http://bit.ly/39L8aoI3112).
Where is Outback Steakhouse located in Suwanee?
Outback Steakhouse is located at 145 Celebration Drive, Suwanee, GA 30024, USA, across from the Courtyard Marriott.
What are the operating hours of Outback Steakhouse in Suwanee?
Outback Steakhouse is open from 11:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Friday and Saturday.
Does Outback Steakhouse offer happy hour specials? If so, when?
Yes, happy hour is offered daily from 4:00 PM to 6:00 PM.
What dining meal services does Outback Steakhouse provide?
Outback Steakhouse serves lunch, dinner, and offers happy hour menus.
What types of payment options are accepted at Outback Steakhouse Suwanee?
They accept American Express, Android Pay, Apple Pay, Cash, Mastercard, and Visa.
Does Outback Steakhouse offer delivery and pickup services?
Yes, they provide in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery options.
Where can I find gluten-free menu options at Outback Steakhouse?
You can view their gluten-free menu items online at https://www.outback.com/nutrition/gluten-free.
What is the dress code at Outback Steakhouse in Suwanee?
The attire at Outback Steakhouse is casual.
Are there nearby hotels for visitors dining at Outback Steakhouse Suwanee?
Yes, several nearby hotels include Courtyard Atlanta Suwanee, Marriott Hotels Resorts Suites, Sun Suites Of Suwanee, InTown Suites Extended Stay, Fairfield Inn & Suites by Marriott Atlanta Suwanee, Red Roof Inn, BLU Beach Bar & Grill, and Motel 6.
What other dining options are near Outback Steakhouse in Suwanee?
Nearby dining options include Station Master Sushi Bar and Chinese Cuisine, Bally Budaejjigae Korean Restaurant, Champs Chicken barbecue and fast food, and Cracker Barrel Old Country Store.
What nearby places can help me find Outback Steakhouse in Suwanee?
Outback Steakhouse is located off Lawrenceville Suwanee Road and Celebration Drive, across from the Courtyard Atlanta Suwanee hotel, making these landmarks helpful for locating the restaurant.