Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews mentioned unsatisfactory food quality, including cold fries, incorrect items, and poorly prepared meals.
Management Issues
Several customers noted issues with management, including unprofessional behavior and lack of oversight leading to poor service.
Inconsistent Experience
While some customers praised the speed and quality of service, many others had negative experiences, indicating inconsistency in performance.
NM
nM M
Feb 18, 2026
1.0
I ordered one order of fries well-done and extra crispy, and another regular order to compare, but both came out soggy and regular.
I could tell they weren’t going to take my order properly from the start, as they were joking with each other over the speaker and talking loudly. They kept interrupting during my order, saying “OMG” and sounding annoyed and tired.
AC
Alexandre Eduardo Augustin Czeczko
Feb 16, 2026
5.0
I go to this McDonald’s 2-3 times a week and my experience is great. People are nice, the place is clean and if they mess up your order, they make it right. Sometimes they don’t have the Apple pie, so they offer you the strawberry? Yeah, that’s life, still 5 stars.
A
京城阿满
Feb 15, 2026
1.0
Service is the worst and cone is little iCE cream. I tried to get my cup to fill coke first while I was waiting, the worker unfriendly rejected my request.
YZ
YOUNG ZUES
Feb 14, 2026
1.0
The employee at the window was very rude Spanish young lady, which was odd to me. They usually have good customer service however this particular location decided to tell us that we can’t ask for water at the window after we’ve already ordered. I thought that was a little weird to say to a customer that’s spending money in their store, but I let it ride. I noticed that the manager was standing behind her and observed that whole interaction and didn’t say anything furthermore when we asked for mustard and salt packages, the lady rolled her eyes, closed the window and was very rude, which the manager was still there observing as she smiled, and Smurf and laughed. I couldn’t resist but to leave the review because I’m big on coaching in the moment and I know McDonald’s attention is to not have their workers upset their customers if you want good customer service stay far away from this place management and employees are in on it together no accountability.
BP
Brad Poss
Feb 14, 2026
1.0
Employee at window brutally accused me of stealing a burrito because I came back fir the salsa they forgot and the 1 burrito. Terrible service Hispanic woman was very rude.
What are the regular dining hours for McDonald's at 3650 Peachtree Pkwy, Suwanee?
McDonald's is open for regular dining from 5:00 AM to 11:00 PM every day from Monday to Thursday and on Sunday. On Fridays and Saturdays, it remains open until 1:00 AM.
When is the drive-through service available at this McDonald's location?
The drive-through is open daily from 5:00 AM to midnight, except on Fridays and Saturdays when it stays open until 1:00 AM.
What delivery services does this McDonald's offer?
This location provides curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order McDonald's for delivery at this location?
You can order delivery online via the McDonald's delivery URL: https://mcdonalds.order.online/business/-5579 or through the McDonald's App available on iOS and Android.
Which payment methods are accepted at the McDonald's on Peachtree Pkwy?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's have a drive-thru service?
Yes, this McDonald's location features a drive-thru service for customer convenience.
Are there any beauty or spa services near this McDonald's?
Yes, nearby beauty and spa services include Sephora, Lash Bar Johnscreek, Brazilian Beauty Med Spa, Keys of Aesthetics, Skin Evolution By Kat, Brows Bossible, SUPERCUTS, Aria Nail Lounge, Hilux Brow and Lash Bar, and Benefit Cosmetics BrowBar.
What dining options are available near this McDonald's?
Nearby dining options include QDOBA Mexican Eats for Mexican cuisine and Enzo Sushi and Steak for Japanese dishes. There's also Uni Uni Boba offering bubble tea and smoothies.
Are there any essential retail or service stores close to McDonald's at 3650 Peachtree Pkwy?
Yes, nearby retail and service stores include Synovus Bank, Justice clothing store, Staples office supplies, H&R Block for tax services, AT&T mobile store, GNC supplements, Shoe Gallery, Music & Arts store, UPS Access Point for shipping, Dollar Tree convenience store, Michaels craft store, and HomeGoods department store.
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