Jimmy John's

4.1
198 reviews

About

Sandwich Restaurant

Location

Jimmy John's
3429 Lawrenceville-Suwanee Rd, Suwanee, GA
30024, United States

Hours

Reviews

4.1
198 reviews
5 stars
116
4 stars
37
3 stars
13
2 stars
6
1 star
26

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers praised the friendly and fast service from staff, with specific mentions of employees like Stella and Anthony providing excellent customer experiences.

Food Consistency

There were mixed reviews on food quality, with some customers enjoying their sandwiches while others reported issues with portion sizes and incorrect orders.

Speed of Service

Many reviews highlighted the quick service, aligning with the brand's 'freaky fast' promise, although some customers experienced delays.

Sanitation Concerns

Several customers raised concerns about cleanliness and hygiene practices, including unsanitary conditions and food safety issues.

Value for Money

Customers expressed dissatisfaction with the pricing relative to portion sizes and quality, feeling that some sandwiches did not justify their cost.
  • LL
    Lauren L
    Dec 31, 2025
    5.0
    My husband and I stopped by to grab dinner shortly before closing on NYE. The one gentleman working it alone had such a positive attitude, and it made our night. Wanted to let him know he makes a difference!
  • AC
    Amanda C
    Dec 14, 2025
    5.0
    I've b a n having a huge issue at other Jimmy John's locations were my sandwich is straight trash. I had a crazy day at work and the boyfriend wanted to cheer me up on his way home, me still stuck at work, tried, hungry and covered in filth. He came to this location and placed his order at 5:31pm on Sunday December 14, 2025. Gabrielle took the order but my shout out goes to whoever the master is at making my sandwich perfect! I had tears of joy because lately when I go to my favorite sandwich shop, Jimmy John's, it's trash. I was so happy one opened right down the road from my work in Braselton but it was one of the worst subs I've had from any Jimmy John's next to the one in Alpharetta that gave me brown rotten lettuce. To the gentleman who took the time(crazy fast according to my boyfriend) I want to personally thank you for doing such a good job. I always get a veggie sub, extra cheese, disgusting amount of extra mayo, light lettuce, add pickles, onions, and Jimmy peppers. Thank you for actually filling my sandwich with veggies. Thank you for caring. I truly appreciate you. You made me so happy simply by caring and making such a delicious sub. I truly hope your manager or the owner sees my review and lets you know how truly happy you made a fellow customer service employee this evening. I wish you a Merry Christmas, happy holidays, and a happy new year. Thanks again!
  • AR
    aahil rupsi
    Nov 1, 2025
    1.0
    Roast beef sub tasted like plastic. Would never visit again.
  • SS
    SHADOW sombra
    Oct 2, 2025
    5.0
    Stella Is AWESOME‼️ I felt like a straight fool when I made a mistake paying for a simple Sicilian sub & a Chip; I had typed in my PIN as Their Tip‼️😅 Needless to say I overpaid, but Stella helped reassure me I Wasn't the 1st to do that & sorted everything out. 💯👌🤡
  • LM
    Lovii Marie
    Sep 19, 2025
    5.0
    Anthony is always so nice, he already knows what I want when I come through the door.