Dunkin'

3.7
316 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Suwanee, GA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2855 Lawrenceville Suwanee Rd, Suwanee, GA
30024, United States

Hours

Reviews

3.7
316 reviews
5 stars
155
4 stars
55
3 stars
27
2 stars
20
1 star
59

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly and efficient staff, while others report rude behavior and poor communication.

Order Accuracy

There are frequent complaints about incorrect orders, including wrong items and missing components, leading to customer frustration.

Food Quality

Customers have noted inconsistent food quality, with reports of stale or poorly prepared items, particularly bagels and donuts.

Atmosphere

Some customers appreciate the welcoming atmosphere and cleanliness, while others have experienced neglect from staff, impacting their overall experience.

Management Issues

Several reviews indicate a need for better management oversight and staff training to improve service and order accuracy.
  • BK
    Bongsung Kim
    Nov 12, 2025
    1.0
    I ordered a large iced cappuccino because they had a $2 special. I was surprised that it wasn't full, and when I tasted it, I was even more surprised, so I just threw it away. I wonder if it was because it was a special, or if it just tasted that way, but I won't order the same thing again.
  • ED
    Emma Dawley
    Nov 10, 2025
    3.0
    I had ordered the 10 count wicked munchkins My mother had gone 10 minutes before to check if they had them.they did. I then put in an online order for them to walk in and see that there are none left for me and my friends Very disappointed
  • KS
    K Slade
    Oct 16, 2025
    5.0
    Great service. I order the frozen chocolate + they make it perfectly every time. Plus they have my dog a whipped cream cup it was very sweet! 🙌
  • DS
    Deidre S
    Sep 28, 2025
    3.0
    This location has been horrible as of late. Molly preceded to hand me the wrong drink yesterday and on top of that was coughing over our food before hand off. I was taken aback by it all. Had no choice but the throw it out. Will no longer be going to this location.
  • YP
    Yana P
    Sep 6, 2025
    1.0
    The vanilla bean coolattas are what make me a repeat customer, but the lady servicing the drive thru told me it was a baskin drink and refused to sell one to me. It's a Dunkin creation!?

Frequently Asked Questions About Dunkin'

What are the regular operating hours of Dunkin' in Suwanee, GA?

Dunkin' in Suwanee, GA is open Monday to Friday from 5:00 AM to 8:00 PM, and Saturday to Sunday from 6:00 AM to 8:00 PM.

Does Dunkin' Suwanee offer breakfast and lunch options?

Yes, Dunkin' Suwanee serves breakfast, lunch, and brunch, including coffee, espresso, breakfast sandwiches, and donuts.