Dunkin'

3.8
582 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Suwanee, GA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3154 Lawrenceville Suwanee Rd, Suwanee, GA
30024, United States

Hours

Reviews

3.8
582 reviews
5 stars
312
4 stars
87
3 stars
45
2 stars
25
1 star
113

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while some customers praised friendly and helpful employees, others reported rude and unprofessional behavior.

Order Accuracy

Multiple reviews highlighted issues with incorrect orders and mistakes, leading to customer frustration.

Cleanliness

Concerns were raised about cleanliness, particularly regarding food preparation and restroom facilities.

24-Hour Availability

The 24-hour service was appreciated by many customers, although some reported instances of the location being closed during advertised hours.

Product Quality

While some customers enjoyed the food and drinks, others complained about stale items and poor quality.
  • AP
    Anthony Puscas
    3 days ago
    1.0
    I paid 15 bucks for 12 glazed donuts and they hard as hell they was not fresh and I’m literally eating a Popeyes biscuit
  • JS
    Jaylan Sells
    Nov 5, 2025
    1.0
    This makes two times that I’ve been to this location and nobody is here! They say they are 24hrs but nobody is working. It’s just really disappointing considering I’ve already paid for my order but can’t pick it up and I’ll have to use more gas money having to come back later because I ordered online!
  • SC
    Stpehen Colbert
    Sep 27, 2025
    5.0
    The staff is so nice here! It honestly makes or breaks your experience at any place if whether the staff is nice. I dropped my coffee and they made me a new one immediately. I offered to pay, but they didn't let me. The coffee is so much better than Starbucks coffee and they will customize it for you as much as you want.
  • BL
    beautiful day L
    Sep 10, 2025
    1.0
    I had a very disappointing experience here. The staff were generally unfriendly. One male staff member in particular was especially rude, which made the whole experience uncomfortable. I hope the management takes customer service more seriously in the future.
  • MX
    m! xD
    Aug 26, 2025
    4.0
    ⭐️ (Original) We had an unpleasant experience at this Dunkin’. A taller, wider woman with long black hair in a ponytail (who said she “usually doesn’t work here”) was rude, slammed the window, and made our drinks wrong twice. She didn’t put stickers on the first two cups, made a regular Dunkalatte without the cookie dough syrup we paid for, and made one drink as a brown sugar shaken espresso instead of regular with 2 butter pecan and 2 hazelnut. She ignored a milk preference, which affects health, and closed the window before a fix or refund could be requested. I removed the original video showing her attitude to prevent this review from being flagged. Other staff are usually kind, so this behavior stood out. ⭐️⭐️⭐️⭐️ (Update) Upgrading to 4 stars because other staff corrected mistakes and handled things professionally. Edit: Big thanks to Ashee & gentleman with the long hair! You both always have great workmanship.😊💛

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Suwanee, GA?

Dunkin' in Suwanee, GA is open 24 hours a day, every day of the week.

What types of meals does Dunkin' in Suwanee serve?

Dunkin' serves breakfast, brunch, and lunch items to satisfy your cravings.