Chipotle Mexican Grill

Reviews

• RP

  Ryan Pfund

  Dec 28, 2025
  5.0
  Great, clean location with great staff. Zain’s speed and customer service is top tier!
• AP

  Angel Perez

  Dec 25, 2025
  5.0
  I’ve seen a lot of bad reviews but me and my gf had a great experience here the food was fresh and not old tasted amazing and the portions were great ! Aneth did a great job had a good additude and made our day with our two bowls
• LL

  liv

  Dec 14, 2025
  5.0
  the restaurant was very clean and workers were fast and gave large portions of chicken and toppings
• PK

  Patrick Kim

  Dec 11, 2025
  1.0
  After moving to Suwanee, this was my second visit to this Chipotle location. As an Asian immigrant who has already lived in the U.S. for over twenty years, I initially thought I might have misunderstood the unpleasant treatment I received on my first visit. But after today’s second visit, I am certain I was right. The same short Latino employee who handles orders at the front—quick-handed, seemingly smart, and clearly aware of it—kept rushing me even though it was well past the lunch rush, just like the first time. He pushed me through my order so fast that I nearly forgot to request my usual beans, and the portions he served were noticeably smaller than at other Chipotle locations. His manner felt less like customer service and more like distributing rations at a free meal line. A more troubling issue was what happened when I asked for plain white rice without cilantro. He said it was possible but then went to the back, spoke quietly with another kitchen worker while glancing at me and laughing, and did the same again with a female employee at the register—speaking in Spanish, looking at me, and laughing as though making remarks about my request. It is ironic that the corporate office struggles with competition, declining performance, and a falling stock price, while frontline employees behave as if they hold some sort of privilege. This area has a large Asian community, yet I rarely see Asian staff here. Now I understand why—apparently, someone here has managed to keep things that way. As someone who actually likes Chipotle, I sincerely hope that this employee-a rising CHIPOTLE HERO, continues working in the same hourly position at this very location until his retirement age—around sixty-five hopefully?. Poor Chipotle.
• JS

  Julissa Santana

  Dec 5, 2025
  1.0
  This was by far the worst chipotle. The young lady making the bowls had the only attitude and I’m pretty sure her name was Marianna. Get a new job if you don’t like this one. We pay a lot of money for chipotle and to have her with an attitude for any little thing you ask is ridiculous. Everything was almost out as well and it was 9. 2 hours before closing. Won’t ever visit this location again!

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