As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.
Many customers reported issues with food quality, including cold, greasy, or poorly prepared items, while some praised the fries and burgers.
Service Issues
Several reviews highlighted problems with order accuracy, slow service, and issues with the AI ordering system.
Customer Service
While some customers appreciated friendly staff, others experienced poor service and unresponsive management.
Cleanliness
Feedback indicated inconsistent cleanliness, with some locations noted as dirty or unkempt.
Pricing Concerns
Customers expressed dissatisfaction with pricing, feeling that the value did not match the quality of food received.
CC
Charles Cater
Dec 23, 2025
2.0
I don't know what happened to checkers food is to be hot and good but when you tell me you want the call greasy fries get everything turns to hell
AJ
Austin Jordan
Dec 16, 2025
4.0
Used to be the bees knees but now is sub par. They could make a comeback but seems they dont care to.
DW
Dallas Watson
Dec 13, 2025
5.0
Very nice customer service! Jolie was extremely helpful.
MA
Mr Wash it All
Nov 27, 2025
4.0
Its checkers the burgers kind of suck now they look grey and not meat like but the coke is always the best and the frys are amazing.
JM
Johnnie Mosley
Nov 18, 2025
1.0
I asked for a fresh piece of meat and I get back to work two minutes later.The meat is cold so evidently.I didn't get a fresh piece of meat.That's bad service, and I come there.All the time and tell them the same thing every time I come.But by time, I get to work two minutes from work.Meat cold