Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Sugar Hill Subway® Restaurant at 5965 Cumming Hwy. brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.0
175 reviews
5 stars
53
4 stars
29
3 stars
17
2 stars
10
1 star
66
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple customers reported unsanitary conditions, including dirty restrooms and food preparation areas.
Customer Service
Numerous reviews highlighted poor customer service, including rudeness and lack of attention from staff.
Order Accuracy
Several customers experienced issues with incorrect orders and insufficient ingredients on sandwiches.
Coupon Issues
Many customers expressed frustration over the refusal to accept valid coupons and misleading information regarding promotions.
Service Speed
Customers frequently mentioned long wait times and slow service, particularly during busy hours.
- VLVanessa LeboehiNov 2, 20251.0The restrooms have been closed the last two times I was there including today which I am certain is a health code violation given there is indoor seating. The food was fresh enough and the young twins serving us did a good job. The restaurant was dirty though in the lobby and the baskets they tried to put my food in were dirty also. We need people to do better on cleanliness. This isn't a third world country folks where you can get away with this without a call to the health department.
- ETEmily ThomasOct 3, 20252.0Go to Cumming location! This Sugar Hill location skimps on every last thing on the sandwich then when you ask them to actually line the sandwich with the ingredients properly, they ask if you want extra!?!? No- fill the sandwich properly. Like im talking it looked like she counted spinach leaves, and didnt line the sandwich with meat- it was put in the center with a good inch or so on each side without any (for reference, on a foot long). Also it is so uninviting to go in Sugar Hills location
- SSSeanSep 15, 20251.0I was in line for 20 minutes with 2 people in front of me. The woman working seems to be slow on purpose as 3 people before me walked out. Not sure how this place turns a profit. Marcos next door has better subs and speedy service.
- BPBrock PicklesimerAug 29, 20251.0After waiting patiently for the lady to finish the customer in front of us, the employee informed us she was going to do her fill ups on sauces and we’d need to wait until she got done with whatever tasks she wanted to do. No welcomes coming in or hi’s or hellos… she didn’t ask us what we wanted. We weren't even using sauce “2 meatballs subs” Why they only have 1 elderly worker is beyond me… Let’s try making the customer a priority. Because there is no customer service here..
- AEAllina EspinosaAug 27, 20251.0Exceptionally rude customer service. When asking for clarification for a coupon, the employee was incredibly unkind. I do not recommend to visit this location.
Frequently Asked Questions About Subway
What is the address of Subway in Sugar Hill?
Subway is located at 5965 Cumming Hwy., #310, Sugar Hill, GA 30518, USA.
What are Subway Sugar Hill's hours of operation?
Subway Sugar Hill is open daily from 9:00 AM to 9:00 PM.
Does Subway in Sugar Hill offer takeout and delivery options?
Yes, Subway offers in-store pickup, curbside pickup, and delivery services.
Can I dine inside the Subway restaurant at 5965 Cumming Hwy.?
Yes, this Subway location serves dine-in customers as well as takeout.
Does Subway Sugar Hill provide catering services?
Yes, catering services are available to help with your events and gatherings.
What meals are served at Subway on Cumming Hwy.?
Subway serves breakfast, lunch, and dinner.
Where can I view Subway Sugar Hill's menu online?
You can view their menu at https://subway.com/en-us/restaurant/19410-0/menu/?utm_source=yext-other&utm_medium=local&utm_term=acq&utm_content=19410&utm_campaign=evergreen-2020
Are there nearby places where I can get frozen yogurt after eating at Subway?
Yes, nearby you can visit Yogli Mogli, a frozen yogurt shop, to enjoy a refreshing treat before or after your Subway meal.
What are some nearby coffee or bakery shops close to the Subway at 5965 Cumming Hwy.?
Einstein Bros. Bagels is a nearby bakery and bagel shop you can visit for coffee and breakfast options near Subway.
Are there other dining options near Subway in Sugar Hill?
Yes, nearby dining options include Spice Wing Sugar Hill for chicken dishes, Marco's Pizza for pizza, China House for Asian fusion cuisine, and Bravos Cantina And Grill for Mexican food.