Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Sugar Hill, GA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.9
340 reviews
5 stars
218
4 stars
28
3 stars
13
2 stars
12
1 star
69
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently praised the friendly and attentive service, with many noting specific employees by name for their exceptional service.
Food Consistency
While many reviews highlighted the deliciousness and freshness of the food, there were also complaints about incorrect orders and food quality issues.
Management Issues
Several reviews pointed out poor management and inconsistent customer service experiences, particularly with specific staff members.
Cleanliness
The location was often described as clean and well-maintained, contributing positively to the overall customer experience.
Operational Hours
Some customers expressed frustration with the store's early closing times and inconsistent availability of menu items.
- YKY KoJan 2, 20265.0I think this location has the best service around this area! I’ve been to 3 other locations all with a 5 mile radius of this location and hand down, this one has the BEST service for sure! Not once did I have a unpleasant experience here and all the employees here are actually greet you, thank you for your visit, and are really NICE (which sadly is a dime a dozen to see now-a-days)!! Thank you!! Keep it up! 👍🏻
- MLM LeachDec 22, 20251.0said it was closed at 9 here and at the door so i went and the door was locked and they wouldn’t let us in.
- JSJaeyoo ShimDec 21, 20255.0This place is amazing.
- MMMiledy MartinezDec 20, 20251.0Associates don't even listen to what donuts you want. They add whatever they want. Don't bother
- YYYujin4everDec 9, 20251.02 days ago, the same order was charged twice at the same time, and my bank account showed it as a completed payment rather than pending. I visited the store to inquire about this, hoping that if it was indeed charged twice, I could receive the same order. However, the manager didn’t even check the order history and, through an employee, told me over the phone to check back in a few days as it was probably pending. When the manager eventually arrived at the store, she didn’t greet me, avoided eye contact, and didn’t turn toward me. It was clear she was trying to avoid me, and her behavior was extremely unpleasant. Sarah, the manager, according to some reviews, people say that you are friendly, but today, the way I experienced you, it felt like I was almost invisible to you. I encountered like this manager in Suwanee for the first time, and she seemed uncomfortable around people of other races.
Frequently Asked Questions About Dunkin'
What are the operating hours for Dunkin' in Sugar Hill, GA?
Dunkin' in Sugar Hill, GA is open daily from 5:00 AM to 9:00 PM.
Does this Dunkin' location offer delivery and curbside pickup services?
This Dunkin' location offers both delivery and curbside pickup services.
What specialty items does Dunkin' Sugar Hill serve?
They specialize in espresso, coffee, donuts, breakfast sandwiches, and tea.
Are there any special holiday drinks available at this Dunkin'?
Yes, they offer seasonal drinks like the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher during the holiday season.
Can I order Dunkin's menu ahead of time through an app?
Yes, you can order ahead quickly using the Dunkin' mobile app or through their online order platform.
What meals are served at Dunkin' Sugar Hill?
They serve breakfast, lunch, and brunch.
Is there a drive-thru available at this Dunkin' location?
Yes, this Dunkin' offers a drive-thru service for convenient pickup.
What nearby restaurants can I visit before or after Dunkin'?
Nearby dining options include Culver's, an American fast food and burger restaurant, as well as other nearby Dunkin' locations and cafes for additional coffee and snack options.
Are there any childcare or educational facilities near Dunkin' Sugar Hill?
Yes, The Goddard School, offering preschool and child care services, and North Gwinnett Middle School are nearby, making Dunkin' a convenient spot for families and caregivers.
What fitness and wellness centers are located near Dunkin' Sugar Hill?
Nearby fitness and wellness options include Legacy MMA Club - North Gwinnett, Georgia Fitness gym and yoga studio, PROSPER Performance & Physical Therapy, and Teknique Wrestling Club - Yates Trained.