Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Sugar Hill, GA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.0
330 reviews
5 stars
213
4 stars
28
3 stars
13
2 stars
12
1 star
64
What are people saying?
AI-generated from recent customer reviews
Service Quality
Mixed feedback on service; while many praised the friendly and fast service, several customers reported long wait times and incorrect orders.
Food Quality
Food quality received positive remarks for being delicious and affordable, but there were complaints about stale items and incorrect orders.
Cleanliness
The store is generally noted for being clean and well-kept, contributing to a pleasant dining atmosphere.
Staff Attitude
Most reviews highlighted friendly and helpful staff, although some instances of rudeness and lack of professionalism were mentioned.
Order Accuracy
There were multiple complaints regarding order accuracy, with several customers receiving incorrect items or experiencing delays.
- BCBeth Chalk2 days ago1.0This Dunkin continually underdelivers on service and on delivered product. They routinely short me on ordered food--basically stealing my money--and either undercook or burn the bacon. I have to wait continually on service, while watching men behind me get served immediately. Individual staff members are okay, but the entire site appears to be operated by people who don't understand American expectations for customer service. This on-going problem is not caused by any specific customer service interaction; they just appear to not be operating as they should. So frustrating, and now have to drive even further out of the way to get Dunkin that actually delivers. So disappointing.
- RCryan coburn3 days ago2.0Ordered a bagel today with cream cheese. Barely even a serving size of the cream cheese on the bagel and burnt! Can’t even eat half the bagel. Not to mention the burnt one has what little cream cheese was given.
- AVAvril VillaroseOct 14, 20252.0Poor service. Nobody in the store, nobody in drive through but all the staff did was gossip and took ages to get a single coffee!
- YBYvette BarberOct 5, 20251.0It took forever to get my mobile app order. And then my order was done incorrectly on both breakfast sandwiches. I guess the employees didn’t think we would notice. It’s the same sandwich that they had done incorrectly. All they did was take off the incorrect cheese that you can still see on the sandwich and put the correct cheese on it. I told them the bagels were hard and it was still the same bagels for the sandwiches. The sandwiches were hard and hard to eat. I ended up throwing them in the trash. This is unacceptable. I will no longer be patronizing this facility, I’d rather go somewhere a little further to get proper service. Food cost too much to not get what you ordered properly.
- RFRay FolsoOct 3, 20251.0Sat inside and waited on my mobile order for 12+ minutes. Both workers, the male and female that were mostly focused on working drive-through just looked at me the entire time. It’s not even busy or rush-hour
Frequently Asked Questions About Dunkin'
What are the operating hours for Dunkin' in Sugar Hill, GA?
Dunkin' in Sugar Hill, GA is open daily from 5:00 AM to 9:00 PM.
Does this Dunkin' location offer delivery and curbside pickup services?
This Dunkin' location offers both delivery and curbside pickup services.
What specialty items does Dunkin' Sugar Hill serve?
They specialize in espresso, coffee, donuts, breakfast sandwiches, and tea.
Are there any special holiday drinks available at this Dunkin'?
Yes, they offer seasonal drinks like the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher during the holiday season.
Can I order Dunkin's menu ahead of time through an app?
Yes, you can order ahead quickly using the Dunkin' mobile app or through their online order platform.
What meals are served at Dunkin' Sugar Hill?
They serve breakfast, lunch, and brunch.
Is there a drive-thru available at this Dunkin' location?
Yes, this Dunkin' offers a drive-thru service for convenient pickup.
What nearby restaurants can I visit before or after Dunkin'?
Nearby dining options include Culver's, an American fast food and burger restaurant, as well as other nearby Dunkin' locations and cafes for additional coffee and snack options.
Are there any childcare or educational facilities near Dunkin' Sugar Hill?
Yes, The Goddard School, offering preschool and child care services, and North Gwinnett Middle School are nearby, making Dunkin' a convenient spot for families and caregivers.
What fitness and wellness centers are located near Dunkin' Sugar Hill?
Nearby fitness and wellness options include Legacy MMA Club - North Gwinnett, Georgia Fitness gym and yoga studio, PROSPER Performance & Physical Therapy, and Teknique Wrestling Club - Yates Trained.