Dunkin'

3.5
652 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Sugar Hill, GA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
4450K Nelson Blogden Blvd, Sugar Hill, GA
30518, United States

Hours

Reviews

3.5
652 reviews
5 stars
301
4 stars
101
3 stars
46
2 stars
38
1 star
166

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unprofessional.

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong food or drink types.

Cleanliness

Several reviews mentioned the store's cleanliness issues, including dirty tables and bathrooms.

Food Quality

Feedback indicated inconsistent food quality, with some items being stale or improperly prepared.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and good service at this location.
  • EW
    Emily Woods
    4 days ago
    3.0
    Service was great. I was a bit sad that they did not offer the other flavors of munchkins but it is what it is since this is a half location. But I was a bit surprised when I received a sprinkled munchkin and it looked like this! lol definitely did not receive what was advertised for the wicked munchkin
  • BL
    Beed Lowe
    Nov 11, 2025
    1.0
    This store does not honor the veterans day. Don't go there. Sad.
  • CA
    carlos arellano
    Oct 25, 2025
    1.0
    I placed a decent size order with uber eats, (60 donuts) (6 coffee cartons) enough to supply 60 guests, which this order was Placed way in advance in the morning, to be delivered 5pm. THEY CAN NOT HANDLE BASIC ORDERS. THE STAFF HERE IS INCOMPETENT UNQUALIFIED TO SERVE. I WILL NOT ORDER AT THIS LOCATION AGAIN. THIS ORDER WAS FOR A FUNERAL EVENT TO ACCOMMODATE THE MOURNING FAMILY. UNACCEPTABLE
  • S0
    Samasua 054
    Oct 25, 2025
    1.0
    Manager is so rude she does not listen, she is always yelling at her employees, when she makes a mistake and she handed another customer my drink, and then gave it to me, hands all over my lid I’m disgusted with the service here
  • JJ
    JP
    Oct 22, 2025
    1.0
    only got half the donuts I ordered, the wrong kind of hash browns and an employee who told me that’s what I ordered. The same employee was offering me trades with donut holes for my missing donuts, rather than a refund. do not eat Dunkin at Sugar Hill

Frequently Asked Questions About Dunkin'

What are the opening hours for Dunkin' in Sugar Hill, GA?

Dunkin' in Sugar Hill is open Monday to Friday from 5:00 AM to 9:00 PM, and on weekends from 6:00 AM to 9:00 PM.

Does Dunkin' in Sugar Hill offer delivery and curbside pickup?

The Sugar Hill Dunkin' location offers delivery service but does not provide curbside pickup.