McDonald's

2.9
1788 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
919 N Hairston Road, Stone Mountain, GA
30083, United States

Hours

Reviews

2.9
1,788 reviews
5 stars
496
4 stars
251
3 stars
233
2 stars
193
1 star
615

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers consistently reported extremely slow service, unprofessional staff, and rude interactions, leading to a negative overall experience.

Food Quality

Many reviews highlighted issues with food quality, including cold, old, or incorrectly prepared items, contributing to dissatisfaction.

Cleanliness

The restaurant's cleanliness was frequently criticized, with reports of dirty tables, unsanitary bathrooms, and overall poor maintenance.

Staff Attitude

While some employees received praise for their kindness, the majority of feedback indicated a lack of professionalism and poor customer service from the staff.

Management Issues

Several reviews pointed to poor management and a lack of accountability, suggesting that improvements in training and oversight are urgently needed.
  • WD
    Wheat D
    1 day ago
    2.0
    Food is usually decent but they get your order wrong about 50% of the time if you order through the app and they're much slower than most McDonald's. I can walk to this location so will still go sometimes but if I'm driving I'll drive a few extra miles to go to a different location.
  • GB
    Geraldine Banks
    Nov 17, 2025
    1.0
    Brought a big Mac this morning, the worst big mac I have ever had. The hamburger patties taste like they were cooked in water,no taste at all, hardly no sauce on the sandwich eeeee. Won't be going there no time soon 😞
  • JH
    James Haynes
    Nov 13, 2025
    1.0
    Terrible service. Not a suitible place for children cuz of the unprofessional staff cursing freely and playing innappropriate music. Even if you do eat inside you gotta wipe your own table down. Check your food cuz it most likely wont be correct. Dont order online cuz it definitely wont be correct. Not just “oh they forgot to take off the pickle”. They forget whole happy meals. Sad cuz i gotta go across town for a decent mcdonalds.
  • TM
    Tami Moore
    Nov 10, 2025
    5.0
    I Can't BELIEVEI'M SAYING THIS. But this one got it right. Sausage cooked like you would like it... with color on it which brings the flavor. Biscuit super soft HOW THEY SUPPOSE TO BE.. THANK YOU!!! 10 STARS!!!!!!💥💢💥💢💥💥💥💯💯💯💫👌🏾🤌🏿
  • MG
    Mikerria Godlock
    Nov 8, 2025
    3.0
    The food was nasty it was burnt and tasted burnt !! And they had me waiting 5 mins for my food not to be fresh 🤦🏾‍♀️

Frequently Asked Questions About McDonald's

What are the regular business hours for this McDonald's location?

This McDonald's is open every day from 5:00 AM to midnight.

During what hours is the drive-thru service available?

Drive-thru is available daily from 5:00 AM until 12:00 AM (midnight).