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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
Drive-throughAvailable
Location
McDonald's
456 S Stone Mountain Lithonia Rd, Stone Mountain, GA
Customers reported inconsistent food quality, with some receiving cold or poorly prepared items, while others praised the freshness and taste.
Service Speed
Many reviews highlighted slow service, particularly in the drive-thru, with long wait times leading to customer frustration.
Customer Service
Customer interactions varied widely; some employees were noted for their friendliness and helpfulness, while others were described as rude or indifferent.
Cleanliness
The cleanliness of the restaurant was a concern for some customers, with reports of dirty dining areas and restrooms.
Management Issues
Several reviews pointed to poor management and staffing issues, leading to disorganization and a lack of urgency among employees.
JC
J C
Nov 16, 2025
1.0
Will cheat you out of your order then argue with you about it. I ordered a large fry. Received a half full container. Asked to have container filled with fries to accommodate the $4 I spent on a large fry. The picture is the “filled” container. Not worth the high price when you are getting back low quality with bad attitudes.
HH
HOPE H
Nov 15, 2025
2.0
Drive-thru service was slow! We apparently were waiting on fries and nuggets and asked to pull ahead and wait. The food was never brought out after waiting over 5 minutes and I actually went inside to ask what the hold up was. I was never told that there would be a wait or why I was waiting.
DB
Dontay Bunkley
Nov 9, 2025
5.0
Didn't put all my food in my bag
RV
Ramon Vargas
Nov 3, 2025
1.0
The person attending to drive to ask me for a cold more than three times like she didn’t understand it. Then she asked for my order three more times, she didn’t even smile or say thank you or even apologize for her attitude.
DL
Diamond Lackley
Oct 19, 2025
5.0
The location's score is 91 with the board of health. The restaurant was clean. The employees seemed to be working together to efficiently and accurately get the orders out. My food was made correct though each item has custom requests. I was only disappointed in the fries being cold. They seem to always be like warm which happens quickly with McDonald's fries.