Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported poor service, including rude staff and long wait times.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders and missing items.
Food Quality
Feedback varied on food quality, with some praising freshness while others complained about cold or stale food.
Management Issues
Several customers noted a lack of effective management and organization, leading to chaotic service.
Positive Experiences
Despite the negative feedback, some customers had positive experiences, particularly with specific staff members like Bruce.
AH
Anthonette Haygood
6 days ago
5.0
I had a fast and efficient drive-thru experience.
AD
A. Dur
6 days ago
4.0
Fry's not hot.
VW
Vivian White
Oct 26, 2025
1.0
Don't go 3 workers outside smoking weed in broad daylight on a Sunday told the lady in drive through they act like it's normal
BB
Breanna Bland
Oct 25, 2025
5.0
If Bruce isn’t a manager, he needs to be. He was amazing. Brought our food out, introduced himself, checked on us. The works. Will def come back
JB
Jhon Brach
Oct 23, 2025
1.0
They almost robbed me, and they threatened me with a gun at McDonald's®, No matter how much you want to do Uber drive or DoorDash, don't go to that place at night