Domino's Pizza

Reviews

• VR

  Vicki R

  4 days ago
  1.0
  I'm a double amputee whose disability was clearly noted in the order instructions: “Backdoor Only – Hand it to me.” These instructions were necessary because I am physically unable to bend down or retrieve items from the ground. Despite this, the delivery driver they delivered the food to the front door, placed the items on the ground, left without knocking, calling, or providing notice. Ignored all disability-related delivery instructions As a result, i was completely unable to access my cold order. When I contacted the Rockbridge Rd location, I was told the manager, “Big E,” was on duty. I was placed on hold for over one hour and the manager refused to come to the phone. A staff member stated: “He knows he’s handicap, but you can’t get a refund because it was delivered.” This statement is discriminatory, unprofessional, and demonstrates a complete misunderstanding of obligations involving disabled individuals. A delivery is not complete if placed in a location the customer cannot access due to a disability. No one has called back and tried yo make this right.
• AS

  anthony starkey

  Nov 8, 2025
  1.0
  Delivery driver didn’t even come into my complex just sat there and said it was complete and I nerve received my pizza now I have to re order and wait another 1:30 minutes every time I order here I always have to reorder the lazy up here for sure
• GJ

  Gabriel J.

  Nov 3, 2025
  1.0
  My pizza 🍕 was no correct once it got to my house , I was very pissed and I waited like 1 hour for delivery 🚚. Never again
• JR

  JAY Richardson

  Nov 1, 2025
  1.0
  I called to place an order for a cheese pizza and I decided to pull up and every last employee was just standing around doing nothing. The driver is on his phone another employee is walking around with a sucker in his mouth with his hands behind his back.. everyone else just standing around doing absolutely nothing…. I see one female standing by the phone…. Utterly pathetic disgusting…. Poor customer service, every last individual in this establishment needs safe serv training and customer service training….. or just shut the store down….
• KR

  Kasavior Reed

  Sep 21, 2025
  1.0
  I just ordered a delivery order from this location and when my pizza came it was cold and hard my pizza stayed in quality check for over 30 minutes which means it’s been sitting there so why deliver that pizza to someone and also when I called to tell them the pizza was hard and cold and asked could I change my toppings because I had a thin crust pizza with Italian sausage and bacon the manager was in the background with a nasty attitude saying we can’t change the toppings even though the bacon was big , hard and old so I don’t understand how you can’t change the toppings it’s not like it’s a up charge then in the background the manager is saying making sure the pizza is a whole pizza as if though she wasn’t in the wrong why would she let my pizza come that way in the first place ….nobody told you to work at dominos if you don’t like your job take it out on yourself you choose that job !

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