Domino's Pizza

Reviews

• BR

  Branden Reynolds

  4 days ago
  1.0
  DONT NOT ODER!!!!2026 this domino's is far the worst on the Eastside customers services is not handle in a professional manner 1st shift manager Dennis or Denise which I believe she gave me a fake name is a bad example for management working under domino's my pizza order took 3 hours to get delivered to the wrong address
• MM

  Megan McRae

  6 days ago
  1.0
  Terrible customer service, cold food. Need I say more? So I place an order off of door dash. This place is legit 0.9 miles from my house so I was looking to have it delivered as I was getting home or shortly after I arrived home from work. As I got home I noticed the time had increased from between 4:59-507pm to now I was looking at 5:14-5:23. Ok cool, I get it, delays happen but I also noticed the location showing the drivers location had not moved since my order had went to the “heading to you” status. Like 20 minutes. Anyways I kept watching my arrival time go up 40 minutes past what it had initially said, the driver still hadn’t moved so I called the store. As I was explaining the situation in a rather calm tone as I was just concerned, the woman cut me off to say there were other orders ahead of me. Not only that but her tone sounded like her eyes were rolled in the back of her head. I kindly asked her not to be rude with me, she argued she wasn’t’t, I kindly stated how she cut me off instead of letting me explain, she then keeps talking so I can no longer speak. I end up just telling her to have a good day, I’m frustrated at this point as I have her no reason to be this way. Anywho, my food showed up about 5 minutes later and well guess what, it was warm at best. Thanks a lot, I will deff never recommend this location and I really won’t ever order from here again. I’ll order from the one further and my food has consistently arrived warm even with other orders ahead of me.
• AA

  Abdulrab Abdulrab

  Dec 20, 2025
  1.0
  The lazy guy with blk hat and gray beard He was so rude. I was the only one there , and he said come back after 30 minutes!!! And it usually take 10- 15 if it busy .. But wasn’t. he said come back in 30 minutes.?!! Something wrong with him. He need to go home if he don’t wana work .
• EM

  Emmanuel Marsh

  Dec 20, 2025
  5.0
  The manager at this location is very passionate about what she does. I love eating at this location she always makes sure me and my family are okay
• VR

  Vicki R

  Nov 20, 2025
  1.0
  I'm a double amputee whose disability was clearly noted in the order instructions: “Backdoor Only – Hand it to me.” These instructions were necessary because I am physically unable to bend down or retrieve items from the ground. Despite this, the delivery driver they delivered the food to the front door, placed the items on the ground, left without knocking, calling, or providing notice. Ignored all disability-related delivery instructions As a result, i was completely unable to access my cold order. When I contacted the Rockbridge Rd location, I was told the manager, “Big E,” was on duty. I was placed on hold for over one hour and the manager refused to come to the phone. A staff member stated: “He knows he’s handicap, but you can’t get a refund because it was delivered.” This statement is discriminatory, unprofessional, and demonstrates a complete misunderstanding of obligations involving disabled individuals. A delivery is not complete if placed in a location the customer cannot access due to a disability. No one has called back and tried yo make this right.

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