Wendy's

3.1
712 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
870 Highway 138 W, Stockbridge, GA
30281, United States

Hours

Reviews

3.1
712 reviews
5 stars
203
4 stars
128
3 stars
101
2 stars
72
1 star
208

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff and unprofessional management.

Food Quality

Several customers experienced issues with food quality, including undercooked items and incorrect orders.

Cleanliness

The restaurant's cleanliness was frequently criticized, with reports of dirty tables and unsanitary conditions.

Speed of Service

Many customers noted slow service, particularly during peak hours, leading to long wait times.

Menu Availability

Customers reported frequent unavailability of menu items, leading to disappointment.
  • NN
    Nyck
    Oct 28, 2025
    1.0
    The manager on tonight’s shift was absolutely rude, incompetent, & inconsiderate. 1/2 of the menu was not available neither was the customer service. If you’d like to ask any questions to the manager Jayda , Jada, or Jaida she well slam the door and you and lock it while talking crazy in from of her employees . This furthers the culture of bad customer service at local fast food restaurants. I absolutely do not recommend this place and will certainly be following up with corporate about the customer service job the she chose to apply for and they hired her for.
  • KW
    Kendra Washington
    Oct 23, 2025
    4.0
    Like the new look inside. They have cozy spot with a fireplace. Great move.
  • LS
    Luis Subia
    Oct 21, 2025
    5.0
    Very nice staff and super clean restaurant. Food was pretty good as well.
  • KK
    Kia
    Oct 16, 2025
    1.0
    Went here for dinner tonight paid $22 dollars just to get home and realized the homestyle chicken sandwiches for BOTH my husband and I were under cooked. We ended up throwing $22 in the trash. They don’t have to worry about getting my money again.
  • MV
    Miss Valerie
    Oct 14, 2025
    1.0
    Worst experience ever! The he/she is nothing like the other manager that was working there! (The other manager that works during the day is always nice and pleasant, unlike it) Well the young lady at the drive thru was apparently too busy playing with her phone, which is why my order was rung up incorrectly. Then when I bring this to the worker's attention, the manager comes over to the window to pass me condiments, all while looking mean! I wonder what he/she hoped to accomplish by doing that...besides this horrible review!! The customer service and customer care at this location has gone down, rapidly! My food was lukewarm and honestly after the experience, I no longer had a taste for it! The service and employees are now just as horrible as their sister location just a few red lights down! Don't waste your time! Go across the street to McDonald's!!

Frequently Asked Questions About Wendy's

Is Hwy 138 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.