Business Details
About
Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.7
386 reviews
5 stars
204
4 stars
63
3 stars
17
2 stars
22
1 star
80
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rudeness from staff and lack of accountability for mistakes.
Product Quality
Many customers reported inconsistent quality in smoothies and food, with complaints about bitterness, watery textures, and incorrect orders.
Management Issues
Frequent mentions of unprofessional behavior from management and staff, including lack of presence and responsiveness to customer complaints.
Cleanliness Concerns
Several reviews raised alarms about cleanliness and hygiene issues, including health score concerns and unsanitary conditions.
Positive Experiences
Despite the negative feedback, some customers praised specific menu items and noted positive experiences with certain staff members.
- TTturnert1Oct 28, 20255.0I used to go to Smoothie King to get my açaí bowls but now I only come here to get them, so worth it! 😋
- CBCarissa BarronSep 30, 20255.0I recommend the chicken snad
- LLleahSep 23, 20251.0I usually enjoy Tropical Smoothie, but the experience at this location has been disappointing. The Indian lady who usually works the cash register is consistently rude to the other staff. I always see her nitpicking with them, giving dirty looks, and avoiding helping when it’s busy, I can tell this makes the whole environment tense and unpleasant. It’s unprofessional to see someone in a customer facing business treat their team this way. I really hope management addresses this with the cashier, because it creates a negative atmosphere for both employees and customers.
- CGCamry GSep 18, 20251.0I Love Tropical Smoothie Cafe and actually prefer them over any other smoothie shop but this location just does not meet the mark for me. Every time I order from here no matter the flavor, the smoothies are always bitter. I don't expect them to be supper sweet but they need to at least have some kind of flavor instead of being bitter. My last order was a island green and all l could taste as ginger.
- THTylisa HillAug 30, 20251.0Disheartened by the rude treatment I received by the cashier named Cheyenne. She argued back and forth when I looked at my receipt and noticed she placed an up charge for heavy granola instead of light granola. Instead of her just fixing it, she assertively told me that she heard me say heavy granola. It was such a scene that my husband had to jump in to explain that now we’re not just talking about granola, it has become disrespect towards the customer. To add insult to injury, she laughed and said “ just take your dollar back”. There was no manager there; I now want to speak to the OWNER. I frequently come to this place every Saturday-Sunday because I love their Chia Oatmeal bowl with LIGHT GRANOLA. This incident has caused me to never return again.
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the dine-in hours for Tropical Smoothie Cafe?
Tropical Smoothie Cafe is open for dine-in from 7:00 AM to 9:00 PM Monday through Friday, 8:00 AM to 9:00 PM on Saturday, and 9:00 AM to 8:00 PM on Sunday.
Can I order delivery from Tropical Smoothie Cafe?
Yes, Tropical Smoothie Cafe offers delivery service from 8:00 AM to 8:00 PM Monday through Saturday, and until 8:30 PM on Sunday.
What payment options are accepted at Tropical Smoothie Cafe?
Tropical Smoothie Cafe accepts American Express, Android Pay, Apple Pay, cash, contactless payments, Discover, MasterCard, and Visa.
Does Tropical Smoothie Cafe offer curbside pickup?
Yes, curbside pickup is available at Tropical Smoothie Cafe as part of their pickup and delivery services.
What kind of food and beverages does Tropical Smoothie Cafe specialize in?
Tropical Smoothie Cafe specializes in fresh, made-to-order smoothies, wraps, flatbreads, bowls, desserts, and acai bowls with options including vegan and gluten-free items.
Is there a children's menu available at Tropical Smoothie Cafe?
Yes, Tropical Smoothie Cafe provides a children's menu and welcomes families.
Can I order ahead using an app for faster pickup at Tropical Smoothie Cafe?
Yes, customers can order ahead using the Tropical Smoothie mobile app on iOS and Android for in-cafe pickup or delivery.
What nearby places can I visit before or after dining at Tropical Smoothie Cafe at Eagles Landing Village Center?
Nearby places include The Joint Chiropractic for wellness services, Yes Wings & Hibachi for alternative dining options, and Publix Super Market at Eagles Landing for grocery shopping.
Are there nearby banking services close to Tropical Smoothie Cafe?
Yes, there are several banking options nearby including PNC, Republic Finance, Truist, and ATMs such as Wells Fargo ATM and PNC ATM, convenient for any banking needs before or after your visit.
What beauty and personal care services are near Tropical Smoothie Cafe?
You can find beauty and personal care services nearby such as Joy Nails, All About Waxing And Threading, LLC, and Courtesy Cleaners At Eagles Landing for nail, waxing, and dry cleaning needs.