Feedback on customer service is mixed; while many praised the friendly and accommodating staff, some reported unprofessional behavior and long wait times.
Food Quality
The pizza is frequently described as delicious and authentic New York style, but there are complaints about inconsistency in food quality and preparation.
Cleanliness
Several reviews noted concerns about cleanliness, particularly regarding staff hygiene practices and unsanitary conditions.
Value for Money
Customers appreciate the reasonable prices for food, but some feel that portion sizes and topping amounts do not justify the cost.
LL
LaToya Livingston
5 days ago
2.0
Unfortunately, my most recent experience was disappointing enough that I won’t be returning to Tony’s.
During my recent visit on Thursday 1/8/2026, I asked the waitress/cashier if I could purchase an extra Alfredo sauce and was quoted $5. When I clarified that I was only requesting a small portion, the young woman at the counter laughed and made dismissive remarks under her breath to another employee. The interaction felt unprofessional and disrespectful, especially considering I had already spent close to $80.
Customer service matters just as much as food quality, and this experience made me feel undervalued as a customer. While the food has consistently been good, the treatment I received during this visit has unfortunately cost Tony’s a returning customer
SS
Shayla Sumra
Jan 8, 2026
5.0
Tony's is always my family's go to for great pizza and quality service. I stop in for a quick lunch special or take the entire family for an Italian dinner. Tony's never disappoints!
SP
Sharad Patel
Dec 26, 2025
5.0
Pizza was delicious and the service was great. One thing I miss from my time in New York is the delicious pizza by the slice in just about every neighborhood. So happy to find some delicious New York style pizza so close to home!
ZM
Zuri Malkia
Dec 13, 2025
5.0
This is was our first time in since moving to the neighborhood. Great pizza & great service! We’ll definitely be back to try other options on the menu.
AP
Ashlyn peace
Dec 4, 2025
5.0
I ordered here to go because I saw the great reviews and they did not disappoint. The alfredo pasta with shrimp and broccoli was absolutely delicious. It wasn't soupy like some other places but it was creamy and the taste of the sauce was decadent. It came with a fresh side salad and huge piece of garlic bread. And may I add the price was very reasonable. I will now be a regular. 5 stars.