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Taco Bell

3.8
(1579 reviews)

Business Details

3887 Highway 138 SE, Stockbridge, GA
30281, United States
(770) 389-5422

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 3887 Highway 138 SE in Stockbridge. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
3887 Highway 138 SE, Stockbridge, GA
30281, United States

Hours

Reviews

3.8
1,579 reviews
5 stars
677
4 stars
373
3 stars
250
2 stars
84
1 star
195

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with some employees praised for their friendliness and efficiency, while others were reported as rude and dismissive.

Order Accuracy

Numerous reviews highlight issues with order accuracy, including missing items and incorrect modifications, leading to customer frustration.

Wait Times

Many customers reported excessively long wait times in both drive-thru and in-store, often resulting in cold food and dissatisfaction.

Food Quality

While some customers enjoyed the food, others complained about poor quality, including undercooked items and lack of proper portions.

Management Issues

Several reviews pointed to poor management and lack of training for staff, contributing to the overall negative experience at this location.
  • QW
    Quincy Welch
    3 days ago
    1.0
    Placed my mobile order 20 minutes before I got to the location. Had to wait an additional 30 minutes, told them to just cancel my order. It shouldn’t be 5 cars told to park so their food can be prepared. I don’t trust incompetent people handling my food, I’ve worked fast food and seen the disgusting things people to do others’ food. Taco Bell literally has 10 ingredients, there’s no reason that food should take that long. They said they can’t cancel it and I would have to. But they marked my order as “ready” even tho I told them to cancel it before they made it. Spoke to a manager today and she hung up in my face. I will just dispute the charge with my bank and email corporate about this.
  • PE
    Pdt Ent
    Feb 23, 2026
    1.0
    Horrible, horrible horrible experience will never be back. I’m not sure if this is a franchise or under corporate, but definitely doesn’t meet any standard of servicing the community. No greeting upon entering the door. No acknowledgment at all Upon arriving at the counter. No care or concern was put into my online order. My drink was melted. The bottom of my bag was soggy, and the attitudes of the employees was absolutely ridiculous especially when the person making the food had to come and help I see why the restaurant is empty
  • MD
    Maribel Dj
    Feb 22, 2026
    5.0
    I just wanted to take a moment to recognize Kevin, the night shift manager at Taco Bell. Every time I’ve come through during his shift, he runs everything so smoothly. The team is organized, the food is fresh and accurate, and the customer service is always on point. What really stands out is his attitude. Even during late hours when things can get hectic, Kevin stays calm, professional, and friendly. You can tell he leads by example and genuinely cares about both his staff and the customers. The energy in the store feels positive and efficient when he’s in charge.
  • DD
    Daniela Donjuan
    Feb 22, 2026
    5.0
    Went late at night! The Manager he goes by Kevin he is a great Manager!! Give that man a raise!
  • SW
    Sheryle Woehler
    Jan 14, 2026
    5.0
    Dear Evelyn, Meme, and the Taco Bell Team, I want to take a moment to express my deepest gratitude to you for the kindness and compassion you showed me during one of the hardest seasons of my life. When I was homeless, cold, and standing in the rain with no family or support system to lean on, you allowed me to come inside—offering me warmth, dignity, and safety when I needed it most. You didn’t have to do that, but you did, and that choice meant more to me than words can fully express. Allowing me to clean in exchange for a cup of coffee and a meal was not just an act of generosity—it was an act of humanity. In a time when I felt invisible and forgotten, you treated me with respect and reminded me that I still mattered. That simple meal and warm drink carried hope, encouragement, and a sense of belonging when I had none. Your kindness helped me survive a moment when life felt unbearable. I will always remember the compassion you showed and the way you saw me not as my circumstances, but as a person worthy of care. Thank you for being a light in my darkness. Your actions will stay with me forever, and I carry your kindness forward as I continue rebuilding my life. With sincere appreciation and gratitude, Sheryle Woehler

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