Chipotle Eagles Landing is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Many customers reported poor service, including rude staff, long wait times, and lack of attention to orders.
Food Quality
Numerous reviews highlighted issues with food quality, including undercooked rice, lack of ingredients, and unsanitary conditions.
Staff Attitude
Several customers noted negative attitudes from staff, with complaints about unprofessional behavior and lack of friendliness.
Cleanliness
Multiple reviews mentioned unsanitary conditions in the restaurant, including dirty tables and food prep areas.
Inconsistent Experience
Customers experienced varying levels of service and food quality, with some praising individual staff members while others reported significant issues.
HC
Heidi Carrington
6 days ago
1.0
This place is not clean. The beverage ,condiment area needs overhaul.The employees have loud conversations.The music is too loud.The food was well below average.The beans had a thick film on top.Guacamole was unidentifiable until the server stuck her spoon in.Paid $5.70 just for guacamole. Server didn't change gloves after touching other areas.Way overpriced.$27 for 2 salads. If you value your money go somewhere else.
SS
ShaToya
Nov 4, 2025
5.0
I came in for lunch and I have been coming to this one about a month now I am big on customer service a young lady name kai greeted us from time we came in she fixed my bowl to perfection and her service was great. I come to this location because it is closer to my house but the customer service will definitely keep me coming back
LS
Loni Smith
Oct 6, 2025
3.0
Chipotle is my jam, but my last visit wasn't the best. My bowl did not have my steak and of course I couldn't get them on the phone. Ended up having to use the app. I did get a free entree but I'm hoping it doesn't expire before I get to use it.
CS
Cienna Starr
Oct 1, 2025
3.0
The manager with the THINNING edges got a real bad nasty attitude. She talks to her team any type of way but have a fake happy smile with customers. The dark skin girl with glowing skin checked me out was very sweet I don’t know her name.
JM
Juan Eren Gear Mendez
Sep 22, 2025
1.0
I went in yesterday to this location, the service was terrible, it’s like you can’t take a few minutes to decide what to eat Because the workers are making faces to hurry me up, food and restaurant looks unsanitary, they’re not clean, definitely should have other staff, used to go here few years ago and it was nothing like before. I’m really disappointed on this new staff and I personally don’t recommend going to this location, you might catch food poisoning and bugs on your food.
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill in Eagles Landing serve?
Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads with responsibly sourced ingredients.
What are the operating hours for Chipotle Mexican Grill at 1580 Hudson Bridge Rd?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill support sustainable and humane sourcing practices?
Yes, Chipotle follows 'Food with Integrity' principles, prioritizing ingredients from farms that adhere to humane and sustainable practices.
How can I order food from Chipotle Mexican Grill Eagles Landing online?
You can order online via their website at https://order.chipotle.com/ or through the Chipotle app available on the App Store.
Is there a way to earn rewards or get exclusive offers at Chipotle Mexican Grill Eagles Landing?
Yes, you can sign up for Chipotle Rewards to earn points and access exclusive offers.
What social media platforms is Chipotle Mexican Grill Eagles Landing active on?
They are active on Facebook, Instagram, Twitter, Pinterest, LinkedIn, and have a YouTube channel.
Is Chipotle Mexican Grill Eagles Landing welcoming to the LGBTQ community?
Yes, Chipotle welcomes LGBTQ customers and promotes an inclusive environment.
What nearby restaurants can I visit along with Chipotle Mexican Grill in Eagles Landing?
Nearby restaurants include Rock N Roll Sushi, Smashburger, China Cafe, The Bridge Grill and Oyster Bar, and Touchdown Wings, offering a variety of dining options.
Are there any nearby services I can access after dining at Chipotle Mexican Grill Eagles Landing?
Yes, nearby services include Spectrum for internet and TV, Family Orthodontics for dental care, and Express Oil Change & Tire Engineers for automotive needs.
How can nearby places like Bank of America ATM help when visiting Chipotle Mexican Grill Eagles Landing?
The nearby Bank of America ATM and Financial Center facilitate easy cash access or banking needs during your visit to Chipotle.