Jimmy John's

3.7
243 reviews

About

Sandwich Restaurant

Location

Jimmy John's
100 Brampton Ave, Statesboro, GA
30458, United States

Hours

Reviews

3.7
243 reviews
5 stars
117
4 stars
38
3 stars
24
2 stars
23
1 star
41

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service experiences, including rudeness from staff and unhelpful responses to complaints.

Order Accuracy

Many customers reported issues with incorrect or incomplete orders, leading to dissatisfaction.

Delivery Issues

Frequent complaints about slow delivery times and orders not being delivered at all were noted.

Food Quality

While some customers praised the freshness and taste of the sandwiches, others mentioned a decline in quality and portion sizes.

Cleanliness

The establishment was generally noted as clean, with some positive remarks about the staff's adherence to health protocols.
  • DK
    David Knetig
    Dec 27, 2025
    2.0
    The girl behind the counter wasn't paying attention. She was more worried about talking to her co-worker about her plans to leave early. She rang up my order incorrectly. Then when I asked it to be fixed, she charged me extra. I ended up with 2 half sandwiches instead of one giant sub. Then half of it was wrong. Also, we all know that 2 half subs cost more than 1 giant sub. Which means I paid extra, to get incorrect food and poor service. I have always loved Jimmy John's, but this location did not meet my expectations. I went online and put in a complaint, was told that management would reach out to me and never got anyone to contact me. I was just disappointed, I drove over an hour each way just to get a sandwich, because I had a craving. Next time I will choose a different location.
  • BG
    Bluedophin Girl
    Sep 22, 2025
    1.0
    I do NOT recommend this location for customers as I'm an avid Jimmy John's lover. I had a really bad experience with their customer service yesterday as I was ignored while asking about the menu options and what sandwich was recommended. I expected the simplest form of consideration as a customer though was disappointed. Do better.
  • SB
    STACEY BROWN
    Aug 17, 2025
    5.0
    Great subs
  • TB
    Tik Brock
    Jul 15, 2025
    1.0
    Today visit was shortened due to the young man working white guy with light pink nails decided he wanted to take my order than proceed to grab gloves after using the broom without washing his hands me asking him was he not gonna wash his hands before fixing our food and it seems like he got an attitude I was very displeased and I honestly feel like that is a hazard and nasty
  • MS
    Mike Smith
    Apr 2, 2017
    2.0
    The delivery was quick but the sandwich was way more bread than meat and they were dry