Customers frequently reported long wait times, incorrect orders, and rude staff interactions, particularly at the drive-thru.
Food Quality
There were numerous complaints about food being served cold, incorrect items, and overall poor food preparation.
Positive Staff Interactions
Some customers praised specific staff members for their friendliness and helpfulness, particularly mentioning a manager named Lena.
Cleanliness Concerns
Several reviews noted unsanitary conditions, including dirty floors and equipment, which negatively impacted the dining experience.
Mixed Food Experiences
While some customers enjoyed the food, others reported issues with specific items like burgers and blizzards being poorly made or lacking ingredients.
MB
Montana Bruno
1 day ago
5.0
love the food taste great been around since I was a kid miss you brother my true friend free bird mike
KK
Kenny
Nov 7, 2025
1.0
Dairy Queen, you used to be the spot. My drink was missing two days ago, this morning my hash browns and side of bacon was missing. Can y'all actually read back there? Is this DEI's finest just doin the best they can? This is Statesboro; disappointed but not surprised.
BB
Brent Butler
Oct 26, 2025
1.0
Imagine that show The Walking Dead, and everyone on the planet was finally turned into zombies. Then, all the zombies had to live normal lives and get jobs because there were no more brains to eat. This Dairy Queen is what that would look like.
SB
Sophia Beam
Oct 16, 2025
3.0
I can't tell you how their food is cuz I've never got to buy it because it's cost too much money 😔
NN
Niki
Oct 10, 2025
1.0
Food gotten worse since the college student came back. But Yesterday I got a meal and the spoon was in my ice cream. I really hate that. They haven't been doing it so why now. People are getting sick and I like to wash my spoons before I use them. The little girl at the window was SO disrespectful because I didn't want the spoon in my ice cream. I guess he was over everyone.. He was rubbing his nose and given out bags. 🥴My son will be going somewhere else to get his ice cream
What are the operating hours of Dairy Queen Grill & Chill Statesboro location?
The restaurant is open Monday through Saturday from 6:00 AM to 10:00 PM, and on Sunday from 10:30 AM to 10:00 PM.
Is Dairy Queen Grill & Chill in Statesboro family-friendly and accessible?
Yes, the location is family-friendly, welcomes children, and offers amenities such as booster seats, high chairs, wheelchair accessibility, and restrooms.
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating options?
Yes, this location features a drive-thru as well as outdoor seating for customers.
Can I order food online or via a mobile app from this Dairy Queen?
Yes, you can place orders online through their website or use the Dairy Queen mobile app to access exclusive deals and rewards.
Does Dairy Queen Grill & Chill serve breakfast?
Yes, this location serves breakfast options to customers.
What amenities does Dairy Queen Grill & Chill offer regarding Wi-Fi and seating?
They offer free Wi-Fi and have both indoor and outdoor seating available.
What nearby car dealerships are close to Dairy Queen Grill & Chill in Statesboro?
Nearby car dealerships include Bo's Auto Sales and Statesboro Deals, making it convenient for customers looking to combine errands like car shopping and dining.
Are there convenient gas stations near Dairy Queen Grill & Chill?
Yes, Parker's Kitchen, BP, and Enmarket are nearby gas stations where customers can fuel up before or after visiting Dairy Queen.
What nearby local spots can I visit before or after enjoying a meal at Dairy Queen?
You can visit Two Story Books and Coffeehouse for a coffee or book browsing, and Statesboro Sports & Memorabilia Fan Shop for gifts or souvenirs nearby.