Arby's

4.1
788 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
2518 Osborne Rd, St. Marys, GA
31558, United States

Hours

Reviews

4.1
788 reviews
5 stars
392
4 stars
214
3 stars
92
2 stars
28
1 star
62

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some receiving cold or improperly prepared items, while others praised the freshness and taste of their meals.

Service Experience

The service was noted as friendly and attentive by many, but there were also complaints about poor customer service and long wait times.

Cleanliness

The establishment was generally described as clean, though some reviews mentioned issues with cleanliness in the dining area and bathrooms.

Order Accuracy

Several customers experienced issues with order accuracy, including missing items and incorrect sizes.

Operational Issues

There were complaints about the dining room being closed earlier than advertised and the shake machine being out of service for an extended period.
  • BP
    B P
    Dec 21, 2025
    4.0
    Hit or miss with service, they have good workers, juat some could care less about helping u.. but gotta say food ia always on point and 100% perfectly cooked ..
  • CF
    Christian Fuego
    Dec 15, 2025
    5.0
    That buffalo chicken sandwich was fire! Curly fries were delicious and the lady in the drive-through was so sweet
  • NN
    Nick
    Dec 12, 2025
    1.0
    12/12/25 1:30 PM. Found hair in one sandwich, had to reassemble another sandwich-it looked like they just threw the ingredients in the wrapper and closed it up, another sandwich was only sliced half way through-it couldn't be torn apart and wanted to fall apart while eating it. Soda was warm. Wish we would have gone back and got a refund and went somewhere else. Honestly it was so terrible it almost seemed deliberate.
  • BS
    Barbara Scott
    Dec 7, 2025
    3.0
    Got an old beef and cheddar sandwich, but still had to pay full amount. Not cool 😑
  • RK
    Riley Kathleen
    Nov 12, 2025
    5.0
    The other day I came into the establishment and the manager Tae greeted me and my family. They were so friendly and welcoming, their energy made me want to keep coming back to this Arby’s.