Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Customer experiences with service were mixed, with some praising friendly staff while others reported rude behavior and poor service.
Food Consistency
Food quality varied significantly; while some customers enjoyed fresh and well-prepared meals, others received cold or improperly made items.
Cleanliness
The cleanliness of the establishment received both positive and negative feedback, with some noting it was well-maintained while others found it dirty.
Order Accuracy
There were frequent complaints about incorrect orders and missing items, particularly in the drive-thru.
Management Issues
Some customers expressed dissatisfaction with management's handling of service and operational issues.
DM
DR M
Feb 20, 2026
2.0
Went to the Saint Mary’s Arby’s with the Missus today for a Kings Hawaiian sandwich. Normally, these are great fish sandwiches. My wife decided to have one also, since I enjoy them so much. Both of ours were lukewarm, at best. Her cheese wasn’t even melted. The fries were cold also. She tried a few bites of her sandwich and decided to complain. I was ravenous, since we were two hours past our normal lunch time, and ate mine anyway. I thought we would get great food, since it took a long time to come out. Not so. Management didn’t care and said food could not be so. Lesson learned. Substandard food and apathetic management. We would have had better fish sandwiches at McDonald’s or Dairy Queen.
RR
Rhythm Reactor
Jan 23, 2026
5.0
I love Arby's always my favorite and the employees do a great job.
GH
Garlan Hodgson
Jan 14, 2026
5.0
The manager is spot on wonderful. The food came out quickly and Pippin hot .Delicious for fast food.
Served with a Southern smile.
BP
B P
Dec 21, 2025
4.0
Hit or miss with service, they have good workers, juat some could care less about helping u.. but gotta say food ia always on point and 100% perfectly cooked ..
NN
Nick
Dec 12, 2025
1.0
12/12/25 1:30 PM. Found hair in one sandwich, had to reassemble another sandwich-it looked like they just threw the ingredients in the wrapper and closed it up, another sandwich was only sliced half way through-it couldn't be torn apart and wanted to fall apart while eating it. Soda was warm.
Wish we would have gone back and got a refund and went somewhere else. Honestly it was so terrible it almost seemed deliberate.