Chipotle Sandtown is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers frequently reported poor service, including rude staff, long wait times, and unacknowledged orders.
Food Availability
Many reviews mentioned that the location often runs out of key menu items, leading to disappointment among customers.
Cleanliness and Safety
Numerous complaints highlighted unsanitary conditions and food safety concerns, including dirty counters and improper food handling.
Staff Attitude
Several customers noted that the staff displayed a lack of professionalism and a negative attitude towards customers.
JA
Jordan Phillip Atl
4 days ago
1.0
Terrible terrible terrible the manager told me on Wednesday night at 6:30 pm there were no more green peppers and onions for the night because she did not have time to make it! The resturant closes at 11. The the big gurl making my bowl was so rude!! I forgot to out beans on my bowl overall poor service and food! Get some grown ups in your Restaurant to run it properly!
JS
Jalil Spencer
Dec 29, 2025
1.0
This place is awful did an online order asked for double meat , it’s barely a single ! They need to do better .
TS
Ty Scales
Dec 18, 2025
1.0
Went in at around 9:50-10:00 on Wednesday 12/18/2025. No one acknowledged or greeted me or the other customers when walking in, to inform us that they were out of chicken, pinto, and other items. Instead they allowed us to wait in line, then inform us in an oh well manner. We observed the young man cleaning the grill, it was off, and pulled away from the wall, which means it had been off for some time. I then asked if the business hours were correct, and if they in fact closed at 11 p.m... the young lady confirmed the closing time. I stated how is there no chicken, and they didn't close for another hour? She stated they didn't have anymore to cook. I walked away without making a purchase, in addition to the customers in line behind me. I was so disappointed that I sat in the parking lot and watched several other patrons walk out after being met with the same news. It's very discouraging, because there's not many food options open in this area, but I chose this location over going to the marketplace for the convenience, but they were not properly stocked or prepared for the shift. It's very disappointing because we expect the places around here to be reliable, since there are so few
JC
Jan-Michael Coke
Dec 15, 2025
5.0
Awesome service! I used them for a catering event an everything went phenomenal and the food was still hot and tasty
TJ
TJ Johnson
Dec 15, 2025
1.0
Very disappointing experience at this location. I raised a legitimate food safety concern and was met with an unprofessional attitude, dismissive behavior, and poor customer service from multiple employees.
I was not seeking a refund, only safe food and respectful treatment. Due to how this was handled, I will not be returning to this location or any Chipotle locations.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Sandtown specialize in?
Chipotle Mexican Grill in Sandtown specializes in Mexican cuisine, offering customizable burritos, bowls, quesadillas, tacos, and salads.
What are the operating hours for Chipotle Mexican Grill in South Fulton?
Chipotle Mexican Grill in South Fulton is open every day from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in South Fulton?
It is located at 5823 Campbellton Rd SW, Fulton, South Fulton, GA 30331, USA.
Does Chipotle Mexican Grill offer online ordering options?
Yes, customers can order online via their website or through the Chipotle app available on the App Store.
How can customers contact Chipotle Mexican Grill at Sandtown via email?
Customers can reach out by email at GA.4492.Sandtown@chipotle.com.
What is the main phone number for Chipotle Mexican Grill in Sandtown?
The main phone number is +1 404-779-0786.
Are there any pharmacies near Chipotle Mexican Grill Sandtown?
Yes, CVS Pharmacy and CVS Beauty are nearby, convenient for customers who may need to pick up prescriptions or beauty products before or after their meal.
What dining options are near Chipotle Mexican Grill in Sandtown?
Nearby dining options include SandTown Pub, Subway, ZENSHI Handcrafted Sushi, Gocha's Tapas Bar, and Domino's Pizza, offering various cuisines from American to sushi and pizza.
Are there any fitness or wellness centers close to Chipotle Mexican Grill Sandtown?
Yes, The Fitness Collective ATL gym and barre b fitness studio are nearby for fitness enthusiasts visiting the area.
Can customers find beauty or personal care services near Chipotle Mexican Grill Sandtown?
Yes, several beauty and spa locations such as Eyesthetics, Emily Nails, Rick's Styles and Cuts, B. Chanell Stylez, and Simply Bare Wax & Beauty Bar are close by for personal care needs.