Chipotle Mexican Grill

2.5
233 reviews
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About

Mexican Restaurant
Chipotle Sandtown is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
5823 Campbellton Rd SW, South Fulton, GA
30331, United States

Hours

Reviews

2.5
233 reviews
5 stars
53
4 stars
30
3 stars
13
2 stars
24
1 star
113

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and unacknowledged orders.

Food Availability

Many reviews mentioned that the location often runs out of key menu items, leading to disappointment among customers.

Cleanliness and Safety

Numerous complaints highlighted unsanitary conditions and food safety concerns, including dirty counters and improper food handling.

Staff Attitude

Several customers noted that the staff displayed a lack of professionalism and a negative attitude towards customers.
  • JA
    Jordan Phillip Atl
    4 days ago
    1.0
    Terrible terrible terrible the manager told me on Wednesday night at 6:30 pm there were no more green peppers and onions for the night because she did not have time to make it! The resturant closes at 11. The the big gurl making my bowl was so rude!! I forgot to out beans on my bowl overall poor service and food! Get some grown ups in your Restaurant to run it properly!
  • JS
    Jalil Spencer
    Dec 29, 2025
    1.0
    This place is awful did an online order asked for double meat , it’s barely a single ! They need to do better .
  • TS
    Ty Scales
    Dec 18, 2025
    1.0
    Went in at around 9:50-10:00 on Wednesday 12/18/2025. No one acknowledged or greeted me or the other customers when walking in, to inform us that they were out of chicken, pinto, and other items. Instead they allowed us to wait in line, then inform us in an oh well manner. We observed the young man cleaning the grill, it was off, and pulled away from the wall, which means it had been off for some time. I then asked if the business hours were correct, and if they in fact closed at 11 p.m... the young lady confirmed the closing time. I stated how is there no chicken, and they didn't close for another hour? She stated they didn't have anymore to cook. I walked away without making a purchase, in addition to the customers in line behind me. I was so disappointed that I sat in the parking lot and watched several other patrons walk out after being met with the same news. It's very discouraging, because there's not many food options open in this area, but I chose this location over going to the marketplace for the convenience, but they were not properly stocked or prepared for the shift. It's very disappointing because we expect the places around here to be reliable, since there are so few
  • JC
    Jan-Michael Coke
    Dec 15, 2025
    5.0
    Awesome service! I used them for a catering event an everything went phenomenal and the food was still hot and tasty
  • TJ
    TJ Johnson
    Dec 15, 2025
    1.0
    Very disappointing experience at this location. I raised a legitimate food safety concern and was met with an unprofessional attitude, dismissive behavior, and poor customer service from multiple employees. I was not seeking a refund, only safe food and respectful treatment. Due to how this was handled, I will not be returning to this location or any Chipotle locations.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Sandtown specialize in?

Chipotle Mexican Grill in Sandtown specializes in Mexican cuisine, offering customizable burritos, bowls, quesadillas, tacos, and salads.

What are the operating hours for Chipotle Mexican Grill in South Fulton?

Chipotle Mexican Grill in South Fulton is open every day from 10:45 AM to 11:00 PM.