Wendy's

2.7
562 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2231 Scenic Hwy, Snellville, GA
30078, United States

Hours

Reviews

2.7
562 reviews
5 stars
162
4 stars
50
3 stars
54
2 stars
48
1 star
248

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many customers reported receiving cold, stale, or incorrect food items, leading to dissatisfaction with the overall dining experience.

Staff Attitude

Several reviews mentioned unprofessional behavior from staff, including lack of courtesy and poor communication.

Management Issues

Customers expressed concerns about inadequate management and training, with calls for better oversight of staff performance.

Cleanliness

While some noted the store was clean, many others reported unsanitary conditions and dirty dining areas.
  • LC
    Lashawn Calhoun
    Nov 15, 2025
    1.0
    Every time I go my food is always cold, waiting forever to place an order when there's nobody in line, the sorriest Wendy's I've ever been too
  • TP
    Teryn Pugh
    Nov 10, 2025
    1.0
    No matter what time or day its always a long wait. No one moves with a purpose. Stood there for 5 minutes before anyone(mobile order) acknowledged me then another 6 for food that had already been sitting out and waiting before I walked in. My caramel coldbrew doesn't have caramel, isn't even cold and they got my order wrong. No ketchup, no jelly or even a straw. Common occurrence at this location and it wasn't even busy
  • MM
    Milibaker
    Oct 13, 2025
    1.0
    This place needs to be SHUTDOWN! The food is horrible The people is horrible The manager is horrible They have ruined the name and the business.
  • AH
    Angela Reed Hines
    Oct 9, 2025
    3.0
    I went through the drive-thru and they asked me to pull to the side to wait for my order. I sat im my car for more than 20 mins waiting on them to bring my order to the car. My grandson ended up going in to get our order. People who parked and walked in and ordered came out faster than those of us who went through drive-thru.
  • 1I
    1613 Ice
    Oct 4, 2025
    1.0
    Saturday October 4th @ 8pm Wanted to stop by and try the new car make crunch frosty with my meal! The guy at the drive thru claimed they only had chocolate. Guess he didn’t feel like making it! When we asked why they only had chocolate, he laughed and smirked, stating “cause we don’t”. I settled for a 4 for 4, he also claimed they didn’t have BBQ sauce. I asked for ketchup. He didn’t even bother to add it to the bag. Lazy staff. Terrible location.

Frequently Asked Questions About Wendy's

Is Scenic Driveii Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.