Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many customers reported receiving cold, stale, or incorrect food items, leading to dissatisfaction with the overall dining experience.
Staff Attitude
Several reviews mentioned unprofessional behavior from staff, including lack of courtesy and poor communication.
Management Issues
Customers expressed concerns about inadequate management and training, with calls for better oversight of staff performance.
Cleanliness
While some noted the store was clean, many others reported unsanitary conditions and dirty dining areas.
LC
Lashawn Calhoun
Nov 15, 2025
1.0
Every time I go my food is always cold, waiting forever to place an order when there's nobody in line, the sorriest Wendy's I've ever been too
TP
Teryn Pugh
Nov 10, 2025
1.0
No matter what time or day its always a long wait. No one moves with a purpose. Stood there for 5 minutes before anyone(mobile order) acknowledged me then another 6 for food that had already been sitting out and waiting before I walked in. My caramel coldbrew doesn't have caramel, isn't even cold and they got my order wrong. No ketchup, no jelly or even a straw. Common occurrence at this location and it wasn't even busy
MM
Milibaker
Oct 13, 2025
1.0
This place needs to be SHUTDOWN!
The food is horrible
The people is horrible
The manager is horrible
They have ruined the name and the business.
AH
Angela Reed Hines
Oct 9, 2025
3.0
I went through the drive-thru and they asked me to pull to the side to wait for my order. I sat im my car for more than 20 mins waiting on them to bring my order to the car. My grandson ended up going in to get our order. People who parked and walked in and ordered came out faster than those of us who went through drive-thru.
1I
1613 Ice
Oct 4, 2025
1.0
Saturday October 4th @ 8pm
Wanted to stop by and try the new car make crunch frosty with my meal! The guy at the drive thru claimed they only had chocolate. Guess he didn’t feel like making it! When we asked why they only had chocolate, he laughed and smirked, stating “cause we don’t”. I settled for a 4 for 4, he also claimed they didn’t have BBQ sauce. I asked for ketchup. He didn’t even bother to add it to the bag. Lazy staff. Terrible location.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Snellville, GA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Snellville, GA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (770) 858-5255.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Scenic Driveii Wendy’s serve breakfast?
Yes, this Wendy’s location in Snellville, GA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours for Wendy's at 2231 Scenic Hwy, Snellville, GA?
The drive-thru is open from 7:00 AM to 12:00 AM Monday through Friday, and from 8:00 AM to 12:00 AM on weekends.
Does Wendy's at this location serve breakfast?
Yes, this Wendy’s location serves breakfast, including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
How can I order food online from Wendy's in Snellville, GA?
You can order online via Wendy’s mobile app or at https://order.wendys.com by selecting this location for drive-thru, takeout, or delivery options.
Is Wendy's open for dine-in service?
Yes, this Wendy’s location serves dine-in customers alongside drive-thru and delivery.
What forms of payment does Wendy’s at 2231 Scenic Hwy accept?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen details are available on Wendy’s menu website, mobile app, and in-restaurant posters at this location.
How can I contact Wendy's in Snellville for questions or feedback?
You can call this location directly at (770) 858-5255, reach the Customer Care team via live chat on the Wendy’s Contact page, or call 888-624-8140.
Which nearby places could I visit before or after dining at Wendy's in Snellville?
Nearby you can visit The Shop antique store, Dunkin' coffee shop, and The Cottage Farmhouse for shopping and farm experiences.
Are there any convenient options for coffee or breakfast near Wendy's?
Yes, Dunkin' and Snellville Donut King are nearby, perfect for coffee or breakfast before or after your visit.
How can nearby transit stations or locations help me find Wendy's at 2231 Scenic Hwy?
While specific transit stations aren't listed, nearby landmarks like Truist bank and local stores can help guide you to the Wendy's location easily.