Wendy's

2.7
566 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2231 Scenic Hwy, Snellville, GA
30078, United States

Hours

Reviews

2.7
566 reviews
5 stars
164
4 stars
50
3 stars
55
2 stars
47
1 star
250

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted consistently poor customer service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many customers reported receiving cold, stale, or incorrect food items, with several mentioning that the food made them feel unwell.

Management Issues

Reviews indicated a lack of effective management, with complaints about staff behavior, training deficiencies, and overall disorganization.

Cleanliness

Some customers noted cleanliness issues, including dirty tables and unsanitary conditions among staff.
  • JA
    Juan Arreguin
    Jan 4, 2026
    1.0
    This the slowest Wendy's in ga. Employees are all teens. Dont have nothing against teens but dam. Seems like no one cares about getting food to customers.
  • KM
    Kevin Mosely
    Dec 18, 2025
    5.0
    Good food and enjoyed my free 10 PC.
  • JJ
    Jeremy
    Dec 1, 2025
    1.0
    Terrible customer service, long wait, food is bad
  • AE
    Allie Esco
    Nov 23, 2025
    1.0
    Do not come to this Wendy’s. People look they working but they aren’t. Manager is slack. Ordered through drive through waited 10min in parking lot only car waiting had to get out the manager has her headset on just standing at the door wondering hmm which vehicle is waiting for food. Had to go in such an inconvenience.
  • TP
    Teryn Pugh
    Nov 10, 2025
    1.0
    No matter what time or day its always a long wait. No one moves with a purpose. Stood there for 5 minutes before anyone(mobile order) acknowledged me then another 6 for food that had already been sitting out and waiting before I walked in. My caramel coldbrew doesn't have caramel, isn't even cold and they got my order wrong. No ketchup, no jelly or even a straw. Common occurrence at this location and it wasn't even busy

Frequently Asked Questions About Wendy's

Is Scenic Driveii Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours for Wendy's at 2231 Scenic Hwy, Snellville, GA?

The drive-thru is open from 7:00 AM to 12:00 AM Monday through Friday, and from 8:00 AM to 12:00 AM on weekends.