Wendy's

3.2
1600 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3385 Centerville Hwy, Snellville, GA
30039, United States

Hours

Reviews

3.2
1,600 reviews
5 stars
475
4 stars
307
3 stars
265
2 stars
150
1 star
403

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, particularly in the drive-thru, with long wait times and orders taking too long to fulfill.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and a lack of attention to detail in fulfilling requests.

Customer Service

Feedback indicated a significant problem with customer service, including rude staff, lack of acknowledgment, and unprofessional behavior from employees.

Food Quality

While some customers praised the freshness and taste of the food, there were numerous complaints about cold food and items being unavailable.
  • NR
    Natasha Roberts
    3 days ago
    2.0
    Horrible service, wait time was very long, the woman at the drive thru window had on a fur coat, she was not pleasant at all, the looked like they were focused on closing up and not servicing the customer's and the food wasn't fresh. Oh and another worker was sleep at the 1st window. Do better Wendy's
  • SI
    Staci I
    Dec 29, 2025
    1.0
    The women do not wear hair nets while cooking and handling food. I had hair in the food. The saddest part is the manager or DM was here sitting in the tables. Instruct your workers to wear hair nets, it’s part of food safety.
  • CE
    Cashmere Ewen
    Dec 21, 2025
    1.0
    Service is ridiculously slow we waited in the drive thru line for 30 minutes then decided to go inside no one was inside but us and it took 5 minutes for someone to take our order !!! If you don’t want to work quit ! We need quality workers out here not lazy ppl with no drive
  • YN
    Yakima Nesbitt
    Dec 19, 2025
    2.0
    I was in the drive thru speaker longer than I needed to be also there was a long line of vehicles waiting when they are taking order one car at time. This is unacceptable for fast food and see why many store are closing
  • II
    Izury
    Nov 26, 2025
    1.0
    They didn’t have any cheese for my fries, forgot my chili fries, and didn’t have baked potatoes, very unprepared. Lady was compliment and did her best. Fries were cold as hell.

Frequently Asked Questions About Wendy's

Is Centerville Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours at Wendy's in Snellville, GA?

The drive-through is open from 7:00 AM to 1:00 AM Monday through Friday, and from 8:00 AM to 1:00 AM on Saturdays and Sundays.