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Wendy's

3.2
(1604 reviews)

Business Details

(770) 982-4377

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3385 Centerville Hwy, Snellville, GA
30039, United States

Hours

Reviews

3.2
1,604 reviews
5 stars
476
4 stars
306
3 stars
266
2 stars
151
1 star
405

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, inattentive, and unprofessional.

Food Quality

Many customers reported issues with food temperature and freshness, including cold fries and incorrect orders.

Service Speed

Customers consistently complained about slow service, both in the drive-thru and inside the restaurant.

Management Issues

Several reviews pointed to poor management practices, including staff behavior and lack of training.
  • AJ
    amir j
    Feb 21, 2026
    1.0
    The manager Dominique has poor customer service Cooks do not wash their hands while handling your food. They are on their cell phones playing in their hair, digging in their pockets, including the Manager and give you a hard time when trying to refill your drink.
  • CP
    Cameron Poe
    Feb 17, 2026
    1.0
    consistently some of the worst drive thru service i’ve ever received. if you can’t be friendly, you don’t belong in front of customers.
  • TB
    Tammy Burgess
    Jan 28, 2026
    2.0
    There was no heat. They didn't have a sign up & they didn't even apologize for the inconvenience. When I asked the cashier (I had to stand at the front & wait for about 5 minutes for anyone to even come take my order), "do you not have any heat in here?" She responded with no, it's broken, but never even apologized for it being so cold inside the restaurant.
  • NR
    Natasha Roberts
    Jan 9, 2026
    2.0
    Horrible service, wait time was very long, the woman at the drive thru window had on a fur coat, she was not pleasant at all, the looked like they were focused on closing up and not servicing the customer's and the food wasn't fresh. Oh and another worker was sleep at the 1st window. Do better Wendy's
  • SI
    Staci I
    Dec 29, 2025
    1.0
    The women do not wear hair nets while cooking and handling food. I had hair in the food. The saddest part is the manager or DM was here sitting in the tables. Instruct your workers to wear hair nets, it’s part of food safety.

Frequently Asked Questions About Wendy's

Is Centerville Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
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