Pizza Hut

Reviews

• ST

  Samareah Thompson

  6 days ago
  1.0
  I had a very disappointing experience with customer service. I placed an order online, and when someone went to pick it up for me, they were told the restaurant couldn’t find my order. Because of this, I had to come to the store myself. When I arrived and gave my name, the employee simply responded with “oh” and walked away without any explanation or apology. A few minutes later, she returned and told me they would have to remake my order and that it would take about 10 minutes. By the time everything was resolved and I finally received my food, I had spent over an hour dealing with the situation overall — and the restaurant wasn’t even busy. When they handed me my order, I was told they had accidentally given my food to someone else. The only thing offered for the inconvenience was a soda, which I don’t even drink. There was little communication, no real apology, and no effort to properly make up for the situation. Overall, the lack of organization, communication, and basic customer service made this a very frustrating and disappointing experience.
• SS

  Sunshine

  Feb 23, 2026
  2.0
  Service is not bad but for some reason Pizza Hut has been very skimpy with their marinara sauce. I even asked for extra marinara and still barely any. I don’t like dry pizza so I want be ordering anymore. I don’t see Pizza Hut thriving in the future.
• AD

  Alethea DeVries

  Feb 20, 2026
  1.0
  This is the 2nd time ive ordered ahead, get to the location pay for my pizza to be told that they can't find the pizza i ordered. Or maybe one of the drivers took it by mistake. Last time it took them over an hr to even get me food and I was told I'd get a credit but never did. I didnt sweat it though. Im so disappointed. Last time they were extremely busy. Tonight I walked in and no one else was in here. Multiple folks came in and got their food but it took them 30 minutes to get me mine that I ordered 20 minutes before getting to the store. Next time ill just go somewhere else.
• RR

  riley rooks

  Feb 20, 2026
  5.0
  The guy at the front was absolutely amazing. This is by far one of the best pizza huts I’ve been to in a good while. I will definitely be back & the food was outstanding!
• BS

  Black Spice

  Feb 13, 2026
  1.0
  Everytime I come into this store NO ONE EVER GREETS YOU!! You walk in and nothing. You’re just standing there hoping someone is working

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