Service Quality
Customers reported inconsistent service, with some praising staff like Kevin and Faith for their friendliness, while others experienced long wait times and rude interactions.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poor food quality, leading to significant customer dissatisfaction.
Management Issues
Several customers expressed concerns about management's responsiveness and effectiveness, citing poor handling of complaints and lack of accountability.
Food Quality
While some customers enjoyed the food, others reported cold, poorly made pizzas and inconsistent quality, indicating a need for improvement.