McDonald's

3.0
1896 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3460 Highway 124, Snellville, GA
30039, United States

Hours

Reviews

3.0
1,896 reviews
5 stars
544
4 stars
304
3 stars
296
2 stars
185
1 star
567

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and unresponsive staff, leading to frustration.

Food Quality

Many reviews mentioned cold, stale, or poorly prepared food, with several customers expressing disappointment in the freshness and taste.

Customer Service

There were numerous complaints about rude or unprofessional staff behavior, with some customers feeling ignored or disrespected.

Management Concerns

Several reviews highlighted poor management practices, including lack of oversight and inadequate staff training, contributing to overall dissatisfaction.

Mixed Experiences

While some customers had positive experiences with friendly staff and good food, these were overshadowed by the majority of negative feedback.
  • SB
    Shanen Bunkley
    1 day ago
    1.0
    Everytime we go here (because it’s literally the closest one to me) the large fries are NEVER full. They never give sauce in the bag until you ask for it and then they won’t give you more then two even if you have multiple orders.
  • SC
    Sharmeshia Cotton
    1 day ago
    1.0
    After waiting in line for an min of 40 min, Entire order of 3 combos cold! I asked For a new order of fries in the window just to get home to my order being wrong and cold.
  • LR
    Laura rymer
    Nov 14, 2025
    5.0
    This location is by far the absolute best!!! The service is amazing and a pleasure to come here. The food is always hot and fresh. Hats off to the managers for putting together an amazing team of customer service people and the kitchen staff who obviously take pride in the products they serve. I cannot say enough great things about the folks here.
  • DC
    Daniel Croom
    Oct 29, 2025
    1.0
    I never want to be a customer at another McDonald's ever again. Ur paying for pure garbage. Like other fast food restaurants ur paying more and getting less. The food isn't good.
  • SD
    Sanford Darlington
    Oct 27, 2025
    5.0
    Needed a meal for several people and needed something quick. Ordering at the kiosk is easy, the food is cheaper and you know what you're going to get. Manager gave me our food for takeout and was friendly.

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's in Snellville, GA?

Delivery is available from 4:00 AM to 3:45 AM on Monday, Friday, Saturday, and Sunday; and from 5:00 AM to 3:45 AM on Tuesday, Wednesday, and Thursday.

What are the drive-thru hours at this McDonald's location?

The drive-thru is open 24 hours on Monday, Friday, Saturday, and Sunday. On Tuesday, Wednesday, and Thursday, it operates from 5:00 AM to 4:00 AM the next day.